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1155 Carlisle St Ste 5 Reviews
Read reviews from customers who used our services at 1155 Carlisle St Ste 5
Total reviews
253
Average Rating
4.6/5
Technician was knowledgeable and did the best he could, however our refrigerator still isn't working properly.
Barbara W,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1729744112558
Wayne did a magnificent job
Sergio G,
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Wayne did a magnificent job.
Sears Home Services on 1729432785751
Sent a review earlier. I was not at all happy with the service or lack there of he provided. He told me the unit was broken. It was not. I was the one to finally follow the electrical line to fine an one switch. The billing says it a gas unit, its oil. He said i shouldn't worry about the pipe vent hole or loose fitting tonthe wall. Said oil boilers don't produce carbon monoxide. A quick Google search said otherwise. I'm not happy. Won't feel safe using the unit till i have someone else repair the vent. I'm not at all confident he knew what he was doing This response is for John and his help today. He called ahead to see what work i needed. Said that wasn't a service they provided and doubted it would even be covered by my home warranty. He was kind enough to make those calls for me and then did get back to me with a response. He found out what my home warranty company should have and could have told me weeks ago when i made the request. I could have had the issue resolved by now and would not have missed a days work having waited here for a repair that wasn't to happen. John went above and beyond and for that i am grateful.
Paula K,
Customer service response - We apologize for the trouble you've faced, Paula. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728801771638
Thomas R,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1728192575809
Very thorough and professional.
Stephen B,
Customer service response - Thank you for your positive feedback! We're glad to hear you found our service thorough and professional.
Sears Home Services on 1727836335018
I wrote an extremely positive experience with Sears service and the repair by Charles. I guess my first response was lost. It was not a negative experience
Anne C,
Customer service response - Thank you for sharing your positive experience with Charles and Sears Appliance Repair! We're delighted to hear that you had a great service experience.
Sears Home Services on 1727751720103
Mike completed refrigerator repair. He provided great service! Delay in getting replacement part from warehouse.
Veronica F,
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Doug provided knowledgeable and great service in fixing your washer.
Sears Home Services on 1727237669958
On time Professional Clean
James C,
Customer service response - Thank you for your positive feedback! We're glad to hear you had an on-time, professional, and clean service experience.
Sears Home Services on 1726786955106
airmaint,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726786718694
Mike was not only kind and considerate, he also explained all that he was doing and what he had done to rectify our refrigerator problem. Service call could not have gone any better!
Michelle H,
Customer service response - Thank you for your wonderful feedback about Mike's service. We're delighted to hear that he provided a thorough and considerate experience for your refrigerator repair!
Sears Home Services on 1725587232944
