1155 Carlisle St Ste 5 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kevin K
Travis was absolutely fantastic, extremely knowledgeable extremely helpful. This gentleman should be promoted if anything given a week to Disney world. I would have to say he was the best repair agent I have ever encountered. Please do not ever lose this employee. Thank you, Kevin
Customer service response - Thank you, Kevin, for your glowing review of Travis's service. We are thrilled to hear about your excellent experience and will certainly share your kind words with him.
Sears Home Services on June 13, 2024
Addlyn B
I had a leak problem from my refrigerator that wasn’t obvious to see . Service man searched until he found it and repaired it right away. Friendly, knowledgeable!
Customer service response - Thank you for your kind words! We're delighted to have solved your refrigerator issue and appreciate your recognition of our technician's skills and friendliness.
Sears Home Services on June 11, 2024
C C
Ashley, shows he cares about my concerns, he gets right to work with a positive demeanor. He calls to let me know he's on the way and when there is a delay. He is my preferred technician.
Customer service response - Thank you for your positive feedback! We're thrilled to hear about your great experience with Ashley, and we'll make sure he knows he's your preferred technician.
Sears Home Services on June 03, 2024
Patty F
Polite, listened to my years long frustration and I had ice later that afternoon. yipee!!!
Customer service response - Thank you for acknowledging our dedication to listening and resolving your appliance issues quickly. We're thrilled to have provided a solution that brought a bit of joy into your day!
Sears Home Services on June 03, 2024
diamonique M
Customer service response - Thank you so much for the fantastic 5-star rating, diamonique! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 03, 2024
Anthony
John came within the window he provided. Excellent service for preventative maintenance.
Customer service response - Thank you for your positive feedback on John's punctuality and the quality of our preventative maintenance service. We're delighted to have met your expectations.
Sears Home Services on June 03, 2024
Jeanne M
James was kind and helpful. He explained things about my dishwasher that the seller (Lowe's) had never bothered to explain.
Customer service response - Thank you for your kind words about James and our service. We're thrilled to have provided you with helpful information about your dishwasher.
Sears Home Services on May 31, 2024
Brenda D
Service tech was very knowledgeable and was able to fix our dishwasher. He also supplied me info regarding obtaining a warranty on our appliances. Very nice person.
Customer service response - Thank you for taking the time to share your positive experience with our technician. We're delighted to hear your dishwasher is fixed and that you found the warranty information helpful!
Sears Home Services on May 29, 2024
Alesia A
Customer service response - Thank you so much for the fantastic 5-star rating, Alesia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 28, 2024
Edward P
Very personable and professional. Very clean work area and work done in a very timely fashion.
Customer service response - Thank you for highlighting our professionalism and efficiency. We're glad our service met your expectations.
Sears Home Services on May 22, 2024