1155 Carlisle St Ste 5 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (144 reviews)

Kevin K

June 13, 2024

Travis was absolutely fantastic, extremely knowledgeable extremely helpful. This gentleman should be promoted if anything given a week to Disney world. I would have to say he was the best repair agent I have ever encountered. Please do not ever lose this employee. Thank you, Kevin

Source: Google

Customer service response - Thank you, Kevin, for your glowing review of Travis's service. We are thrilled to hear about your excellent experience and will certainly share your kind words with him.

Sears Home Services on June 13, 2024

Addlyn B

June 11, 2024

I had a leak problem from my refrigerator that wasn’t obvious to see . Service man searched until he found it and repaired it right away. Friendly, knowledgeable!

Source: Google

Customer service response - Thank you for your kind words! We're delighted to have solved your refrigerator issue and appreciate your recognition of our technician's skills and friendliness.

Sears Home Services on June 11, 2024

C C

June 03, 2024

Ashley, shows he cares about my concerns, he gets right to work with a positive demeanor. He calls to let me know he's on the way and when there is a delay. He is my preferred technician.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear about your great experience with Ashley, and we'll make sure he knows he's your preferred technician.

Sears Home Services on June 03, 2024

Patty F

June 03, 2024

Polite, listened to my years long frustration and I had ice later that afternoon. yipee!!!

Source: Google

Customer service response - Thank you for acknowledging our dedication to listening and resolving your appliance issues quickly. We're thrilled to have provided a solution that brought a bit of joy into your day!

Sears Home Services on June 03, 2024

diamonique M

June 03, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, diamonique! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 03, 2024

Anthony

June 03, 2024

John came within the window he provided. Excellent service for preventative maintenance.

Source: Google

Customer service response - Thank you for your positive feedback on John's punctuality and the quality of our preventative maintenance service. We're delighted to have met your expectations.

Sears Home Services on June 03, 2024

Jeanne M

May 31, 2024

James was kind and helpful. He explained things about my dishwasher that the seller (Lowe's) had never bothered to explain.

Source: Google

Customer service response - Thank you for your kind words about James and our service. We're thrilled to have provided you with helpful information about your dishwasher.

Sears Home Services on May 31, 2024

Brenda D

May 29, 2024

Service tech was very knowledgeable and was able to fix our dishwasher. He also supplied me info regarding obtaining a warranty on our appliances. Very nice person.

Source: Google

Customer service response - Thank you for taking the time to share your positive experience with our technician. We're delighted to hear your dishwasher is fixed and that you found the warranty information helpful!

Sears Home Services on May 29, 2024

Alesia A

May 28, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Alesia! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on May 28, 2024

Edward P

May 22, 2024

Very personable and professional. Very clean work area and work done in a very timely fashion.

Source: Google

Customer service response - Thank you for highlighting our professionalism and efficiency. We're glad our service met your expectations.

Sears Home Services on May 22, 2024

Average Rating: 4.6/5 (144 reviews)
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