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1155 Carlisle St Ste 5 Reviews
Read reviews from customers who used our services at 1155 Carlisle St Ste 5
Total reviews
270
Average Rating
4.6/5
scheduled an appointment last week for today staurday july 6th and i have texts to prove it, upon clicking on the link today it says they have changed my appointment to july 11th without even telling me, but my texts still say july 6th im beyond mad as weve been living out of a mini fridge waiting for this appointment
Bree B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720412670137
You went to the wrong address
William F,
After waiting 2 weeks for a scheduled appointment for 5/20/24 the technician never showed. Received a text message that my appointment is now rescheduled for 5/29. This is totally unacceptable since I waited at home all day waiting. Their is no way to contact a person to rectify the situation.
Robert E,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1716258254152
Was over charge and I mean over charge The 99.00 was not credit to my account after they repair my dyer. Over 200.00 tp put a 15.00 part
Major S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1705566797031
guy never showed up, never called us, had us holding on all day for an appointment that he cancelled
Mike H,
Customer service response - Thank you, Mike, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1707447596835
Your services were extremely unprofessional. Your business phone doesn’t go through. No respect for your clientele. And your technicians are very dishonest.
Agbaeze U,
Customer service response - Thank you for taking the time to bring this to our attention, Agbaeze. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1707379074225
I had a repair man come to my house, he spent a total of 2 minutes looking at my dryer & told me there was nothing wrong with it. He charged me $126 and he left. I did a load of laundry and my dryer still did not work. I called and told them that my dryer was still doing everything that it had been doing. They said they would send him back today. He did not come back, I called aegan and they said he'll be back tomorrow and I should be receiving a confirmation call within the hour, I received no confirmation call, text or email and he never came back. Then I received an email saying that my appointment was set up in 2 weeks. It's next to impossible to get ahold of an actual person to speak to, And the number that I had called those 2 times, I can no longer get through to, which I think is very weird. I sent an email saying at this point I just want a refund so I can call a totally different repair man and of course I got no response.
Mandy M,
Technician was ill informed, and very impatient as I was trying to figure out what was meant by his resolution. He was more concerned about getting out the door than a satisfied customer. Very unprofessional and ignorant
Christopher A,
I had them set up to come fix my fridge I had to wait 5 days for a opening and they never ever showed up no call or anything can’t get ahold of anyone at the company most worthless business I’ve ever came across my time frame was 7a-6p and they pushed it all the way back to 9:01 pm waste of money waste of time waste of a business I hope this places burns
Patrick B,
