800 Millcreek Mall Reviews

Read reviews from customers who used our services at 800 Millcreek Mall


Total reviews

43


Average Rating

4.7/5

August 28, 2024
Overall rating

Helpful

Bud G,

Customer service response - Thank you for your review, Bud! We're glad to hear you found our service helpful.

Sears Home Services on 1724901385950

August 25, 2024
Overall rating

Paul was great, especially having to come twice since somebody porch pirated my part the first time. Only took him like 20 minutes total, probably the most efficient repair I've ever seen.

Dion C,

Customer service response - Thank you for sharing your experience, Dion! We're delighted to hear that Paul provided efficient service despite the initial setback.

Sears Home Services on 1724566909090

July 23, 2024
Overall rating

Rosie K,

Customer service response - Thank you so much for the fantastic 5-star rating, Rosie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1721829401523

July 17, 2024
Overall rating

bella B,

Customer service response - A big thank you, bella, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1721211711428

June 23, 2024
Overall rating

Good man ,did a great job.

Manny W,

Customer service response - Thank you for your positive review! We're thrilled to hear you were satisfied with the service.

Sears Home Services on 1719195320955

June 13, 2024
Overall rating

Sara B,

Customer service response - A big thank you, Sara, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1718262698999

March 31, 2024
Overall rating

It's like the mechanic and a car purring thing. Scott gave it a complete look over. I'm good until it starts hissing at me again.

Roland W,

Customer service response - We're so glad that Scott could make your appliance run smoothly again! Thank you for sharing your positive experience.

Sears Home Services on 1711928077742

November 13, 2023
Overall rating

He was awesome

Sonya C,

January 28, 2024
Overall rating

Service associate was nice. When it came to making the appointment they were 8 days out. On the scheduled day they called and said it will be 1wks later. They have the on the website like they'll be out the next day. Not true. I gave the service guy a 4 cause it's not his fault.

H M,

Customer service response - Hi, H, thank you! We appreciate you rating our Sears Appliance Repair service and look forward to serving you again soon. If there's ever anything you'd like us to improve, feel free to share your thoughts.

Sears Home Services on 1705903561996

August 06, 2025
Overall rating

In the past, I have had issues with the online scheduling. It’s convenient to be able to schedule online apt, but I have had times where the text says we are next for our apt after waiting all day, and then the tech never gets to us. We take off work for our apt to ensure availability, but there is no time reference besides a very broad 8-5pm. Because of this, if I didn’t have to go through sears with home and shield, I wouldn’t. Tech did fine job calling ahead, and got the job done.

Sarah M,

Customer service response - We apologize for the scheduling issues and inconvenience, Sarah. We're glad the tech did a fine job, and we appreciate your feedback to help us improve our scheduling process.

Sears Home Services on 1754523993474

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