Appointment Lookup
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800 Millcreek Mall Reviews
Read reviews from customers who used our services at 800 Millcreek Mall
Total reviews
43
Average Rating
4.7/5
First tech was clueless, even worse when he came back the 2nd time. Sears scheduling is absolutely the worst!!!!! The techs that came the 3rd time were very knowledgeable, courteous, and fully explained the issue. They went to work fixed the problem. Only took months to fix due to the lousy scheduling process Sears has. Only talk to AI, no human interaction. Makes appointments only to no show, makes another appointment, and again no show. Over and over for several weeks.
Gary,
Customer service response - Thank you for the amazing 5-star review, Gary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787173448481
Jai R,
Customer service response - Thank you for the amazing 5-star review, Jai! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784042012239
Lori S,
Customer service response - Thank you for the amazing 5-star review, Lori! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777658897772
Thomas G,
Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776697905946
Very helpful and took the time to answer all my questions.
Theresa H,
Customer service response - Thank you for your review, Theresa! We're glad to hear our technician was helpful and took the time to answer all your questions.
Sears Home Services on 1774575420673
Elsie C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774313388872
Charles was great. He was on time, explained everything to me as he was fixing it. Why it stopped working, what he had to replace and what symptoms to look for if it should happen again. I would use his service again.
Mary M,
Customer service response - Thank you for your review, Mary! We're glad to hear Charles was punctual and informative throughout the repair process.
Sears Home Services on 1773623531230
Mrs B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1771288697971
Service was fast and professional. Used the Service through my American Home Shield policy.
ryoculan,
Customer service response - Thank you for your review! We're pleased to hear you found our service fast and professional.
Sears Home Services on 1769746691178
Keyia A,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1769471218553
