4401 Buffalo Rd Reviews

Read reviews from customers who used our services at 4401 Buffalo Rd


Total reviews

47


Average Rating

4.6/5

April 07, 2025
Overall rating

Greg B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1744078828232

April 06, 2025
Overall rating

Very knowledgeable and efficient

Donna R,

Customer service response - Thank you for your review, Donna! We're glad to hear you found our service knowledgeable and efficient.

Sears Home Services on 1743988053017

April 04, 2025
Overall rating

Paul was awesome and very knowledgeable

Liz R,

Customer service response - Thank you for your review, Liz! We're glad to hear that Paul provided awesome and knowledgeable service.

Sears Home Services on 1743726895394

March 19, 2025
Overall rating

The technician they sent out was very helpful, polite and informative. He was great. The company was terrible to reach, terrible to communicate with, my parts arrived at my home 4 weeks before my appointment. And it was a dryer drum. It was huge. Then they canceled the day day of the appointment at 1pm. A missed day of work for nothing. To reschedule 1 week later, another day missed. Thank goodness it's fixed by the wonderful technician. He should find another company to work for, this one will only bring him down.

michelle K,

Customer service response - Thank you for your feedback, Michelle. We're glad to hear the technician provided excellent service, but we're sorry for the communication and scheduling issues you faced. Please contact us directly so we can address your concerns further.

Sears Home Services on 1742432660920

March 16, 2025
Overall rating

Friendly & professional

Rich E,

Customer service response - Thank you for your review, Rich! We're glad to hear you found our service friendly and professional.

Sears Home Services on 1742181036885

July 08, 2025
Overall rating

Paul is the only reason why we have the Sears home appliance service agreement. He is absolutely amazing and has always, for the 12 years we have had service, fixed everything on the first go around. We treat him like family now.

Ronda J,

Customer service response - Thank you for your kind words, Ronda! We're thrilled to hear that Paul consistently provides timely and effective service.

Sears Home Services on 1737519176904

January 14, 2025
Overall rating

THOMAS M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1736914682297

January 09, 2025
Overall rating

Mark B,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1736405119155

December 07, 2024
Overall rating

Showed up and was honest and professional!

Jan F,

Customer service response - Thank you for your review, Jan! We're glad to hear that our technician was honest and professional.

Sears Home Services on 1733673030287

November 08, 2024
Overall rating

Same day service and could have been much more expensive. Free advice too!

Phil W,

Customer service response - Thank you for your 5-star review, Phil! We're glad to hear you appreciated the same-day service and free advice.

Sears Home Services on 1731027559972

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