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4401 Buffalo Rd Reviews
Read reviews from customers who used our services at 4401 Buffalo Rd
Total reviews
47
Average Rating
4.6/5
Paul is great timely, nice personality.
Marchelle B,
Customer service response - Thank you for your review, Marchelle! We're glad to hear that Paul was timely and had a nice personality.
Sears Home Services on 1772584459649
Service technician was great. The actual company is not. You cannot get a live person and any thing you call or go onto the site to do is all pre generated questions with only options for answers. Completely ridiculous! But again the technician was prompt, informative and nice.
Angela W,
Customer service response - Thank you for your feedback, Angela. We're glad to hear the technician was prompt and informative, but we're sorry for the communication issues you faced with the company. Please contact us directly so we can address your concerns further.
Sears Home Services on 1772419666143
Gentlemen came out, was super professional and nice. Worked quickly and cleaned up when he was done!
Eric A,
Customer service response - Thank you for your review, Eric! We're glad to hear that our technician was professional, efficient, and tidy.
Sears Home Services on 1770943537080
Paul has been great
Carol P,
Customer service response - Thank you for your review, Carol! We're glad to hear that Paul has been great.
Sears Home Services on 1767853431089
daniel B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765510261344
Cindy S,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765163650036
Scott D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1764556726565
Paul was awesome, very knowledgeable and professional.
Mark K,
Customer service response - Thank you for your review, Mark! We're glad to hear that Paul provided knowledgeable and professional service.
Sears Home Services on 1763599101629
ramon C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758504162404
Great technician. He was very polite. He answered all my questions.
VICTOR W,
Customer service response - Thank you for your review, Victor! We're glad to hear that our technician was polite and helpful in answering all your questions.
Sears Home Services on 1758503120579
Bry B,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1754880071929
Megan W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1753662800961
Joel F,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1752808587134
Technician was very informative.Yet answered all of my questions.Got the job done very quickly and i'm very satisfied with the service.
Deloris O,
Customer service response - Thank you for your review, Deloris! We're glad to hear that our technician was informative and efficient in completing the job to your satisfaction.
Sears Home Services on 1752454405697
Excellent service!
Rich B,
Customer service response - Thank you for your review, Rich! We're glad to hear you received excellent service.
Sears Home Services on 1751503109762
However it would be nice if AI could spell my name correctly (Dan Varo)
DAN V,
Customer service response - Thank you for your review, Dan! We're glad to hear you had a positive experience.
Sears Home Services on 1751417989173
Jakub M,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1751332556217
Jenny H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747790141626
Larry L,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745978767649
The tech was prompt and worked very hard to troubleshoot and repair our appliance
Jacquelyn S,
Customer service response - Thank you for your review, Jacquelyn! We're glad to hear that our technician was prompt and diligent in repairing your appliance.
Sears Home Services on 1744939577310
Greg B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1744078828232
Very knowledgeable and efficient
Donna R,
Customer service response - Thank you for your review, Donna! We're glad to hear you found our service knowledgeable and efficient.
Sears Home Services on 1743988053017
Paul was awesome and very knowledgeable
Liz R,
Customer service response - Thank you for your review, Liz! We're glad to hear that Paul provided awesome and knowledgeable service.
Sears Home Services on 1743726895394
The technician they sent out was very helpful, polite and informative. He was great. The company was terrible to reach, terrible to communicate with, my parts arrived at my home 4 weeks before my appointment. And it was a dryer drum. It was huge. Then they canceled the day day of the appointment at 1pm. A missed day of work for nothing. To reschedule 1 week later, another day missed. Thank goodness it's fixed by the wonderful technician. He should find another company to work for, this one will only bring him down.
michelle K,
Customer service response - Thank you for your feedback, Michelle. We're glad to hear the technician provided excellent service, but we're sorry for the communication and scheduling issues you faced. Please contact us directly so we can address your concerns further.
Sears Home Services on 1742432660920
Friendly & professional
Rich E,
Customer service response - Thank you for your review, Rich! We're glad to hear you found our service friendly and professional.
Sears Home Services on 1742181036885
