320 S 25th ST Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (229 reviews)

Tom F

April 22, 2025

Excellent! 5

Source: Google

Customer service response - Thank you for your excellent feedback, Tom! We're happy to hear you had a positive experience with our service.

Sears Home Services on April 22, 2025

David C

April 22, 2025

Wayne was great! Knew what the problem was and went right to work. Very pleasant and respectful to myself and my house .

Source: Google

Customer service response - Thank you for your positive feedback, David. We're delighted to hear Wayne was knowledgeable, pleasant, and respectful during his visit!

Sears Home Services on April 22, 2025

Stephen B

April 21, 2025

Reviewed failure of washing machine operation, she determined cause was timer, she looked the part and found it was no longer available

Source: Google

Customer service response - Thank you for your feedback, Stephen. We're glad our technician could identify the issue, though we apologize for the unavailability of the part.

Sears Home Services on April 20, 2025

Ed D

April 21, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on April 20, 2025

gail C

April 21, 2025

Wayne was the best …. Your no phone contacts with company is sad

Source: Google

Customer service response - Thank you for your feedback about Wayne's service, Gail. We apologize for any inconvenience caused by our contact methods and appreciate your input.

Sears Home Services on April 20, 2025

Ty S

April 16, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 15, 2025

Ace H

April 16, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 15, 2025

Mark B

April 14, 2025

Lori the technician was the best. Personable while staying focused at diagnosing the issue.

Source: Google

Customer service response - Thank you for your positive feedback about Lori's personable and focused service, Mark. We're delighted to hear she was the best in diagnosing the issue!

Sears Home Services on April 14, 2025

lorajean S

April 14, 2025

Wayne did a great job and knew what to do, He was my 4th service tech and I had 1 virtual tech that could do nothing but he did order the parts. So everything went well and the ice maker started up and I was happy. But now it’s Sunday afternoon and it’s not working still no ice. So I’ll be calling again.

Source: Google

Customer service response - Thank you for your feedback about Wayne's great service, Lorajean. We're sorry to hear the ice maker issue persists; please contact us directly so we can assist further.

Sears Home Services on April 13, 2025

Steve M

April 10, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 10, 2025

Average Rating: 4.8/5 (229 reviews)

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