Appointment Lookup
802-552-4364
320 S 25th ST Reviews
Read reviews from customers who used our services at 320 S 25th ST
Total reviews
414
Average Rating
4.7/5
Expert repair of our washer! Thank you!!
Amy R,
Customer service response - Thank you for your kind words about Tom's expert repair service. We're delighted to hear you had a positive experience!
Sears Home Services on 1729215755377
Gary E,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1728799111144
The technician was very friendly. He fixed the problem.
Patricia O,
Customer service response - Thank you for your positive feedback about our technician's friendly service. We're delighted to hear he was able to fix the problem!
Sears Home Services on 1728606966638
Tech was kind, courteous an answered all my questions an concerns an explained what the issue was an the best way to Resolve it would definitely recommend this company and will be calling them again for any future issues that may come up with my appliances
Zachary B,
Customer service response - Thank you for your kind words about our technician's courteous and informative service. We're thrilled to hear you'd recommend us and look forward to assisting you with any future appliance needs!
Sears Home Services on 1728552380620
The technician was great. I would like to speak with someone re: how long it took to get my dishwasher fixed. I was promised at least 3 different to have someone call me back, that never happened. Why have I been paying monthly charge and never got service. I went since August to get it fixed, that is unacceptable. Kathy Clinton.
Kathy C,
Customer service response - Thank you for your feedback, Kathy. We apologize for the delay in service and lack of communication. Please contact us directly so we can address your concerns and assist you further.
Sears Home Services on 1728192721379
Quick an accurate diagnosis an repair
John H,
Customer service response - Thank you for your positive feedback, John. We're delighted to hear you were satisfied with the quick and accurate service!
Sears Home Services on 1728192746370
Lori was very efficient, as she was last time she was here. And also really nice!
Joanne F,
Customer service response - Thank you for your kind words about Lori's efficient and friendly service. We're delighted to hear she consistently provides a great experience!
Sears Home Services on 1728193005971
the TECH has been to my home before, and is highly qualified. My displeasure was the fact that I was never told by Sears the flat rate servce call fee. I was only told 129 for diagnosis, would be deducted. Well it cost me $314.xx to reattach a hose under the top, 10 minutes. That should have been covered by the diagnosis, but it was not, and the Tech could not adjust the billing system . I should be refunded the 185 to my card, as that is a gross overcharge. in the past, accurate change in the field could be done by the Tech. i have used Sears for years, for this issue I should be refunded. Jim Lynch
Jim L,
Customer service response - We apologize for the billing issue you encountered, Jim. Please contact us directly so we can address your concerns and assist you further. Thank you for your continued trust in our services.
Sears Home Services on 1727582603233
Lori was professional, polite and a real joy.
Becky D,
Customer service response - Thank you for sharing your experience with Lori's professional and polite service. We're thrilled to hear she was a joy to work with!
Sears Home Services on 1727396672760
Paul H,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1727237257760
