Appointment Lookup
802-552-4364
300 Lincoln Ave Reviews
Read reviews from customers who used our services at 300 Lincoln Ave
Total reviews
261
Average Rating
4.7/5
Tommy was great! He explained what was wrong with the frig and what my options were. Sears itself sucks!!! After paying large sums of money over 15 years for the maintenance contract on this frig, Sears decided to not inform me that the contract would soon expire, causing the contract to lapse, thereby having no coverage to do repairs today. I will be posting this information on all my platforms telling everyone how "Sears Sucks." Have a nice day and future!!! NEVER BUY SEARS APPLIANCES AGAIN!!!
John V,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1734274878239
I have an appointment for repair on November 29 , they kept send me Text “ the technician is on his way , all day waiting and never showed up , later sent me another text saying your appointment have been rescheduled for Monday Dec 3 , the same thing happen never showed up , I called to the same number to I called to make my app. And keep telling oh we have your phone register in our system for what day you want to reschedule your app. And don’t give me the option to speak to costumer services , horrible . I have to try using another person phone the is not register in their system to see if I can get in touch with them , horrible !
heidy A,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1733287840813
I have 4 kids under 8. My refrigerator has been broken for 5 MONTHS!!! They keep pushing off appointments and saying parts aren't available. DO NOT USE THEM. Here's a picture of all of the parts.
billy S,
Customer service response - Thank you so much for the 5-star rating, billy! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1729811131598
With the exception of the fantastic technician who finally found and fixed the problem (partially caused by another tech) this repair experience was absolutely horrible. It took over a month, waited for parts that weren't needed and handled so completely inefficiently. DO NOT use this company.
Rob H,
Customer service response - We apologize for the trouble you've faced, Rob. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724295198301
He was very nasty to the plumbers I had there at the same time. He never really finished the job. At this point I don't know why I have a warranty. He hardly did anything.
Janet S,
Customer service response - Thank you for taking the time to bring this to our attention, Janet. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1721691543758
They come out do no work , quote all this money just to discourage you not to get the repair so you can buy another washer . I feel like he did not work to find what was really wrong with my washer just told me what he thinks without even taking anything apart, I am very unhappy with the service . I paid for absolutely nothing just what he thinks. Not happy at all👎👎
Jeanette H,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1717638732297
Repairer did not know how to serve my units
Wesley M,
Customer service response - Thank you for taking the time to bring this to our attention, Wesley. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1716884380337
Technician advised my tenant to pour Drano down my kitchen drain. This home uses a grinder pump system and we are not supposed to introduce any harsh chemicals to the drain, specially not drain cleaners like Drano or liquid plumber.
Doreen,
Customer service response - Thank you, Doreen, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1706085881548
For the second time in 2 weeks, technician never showed up. Horrible.
Tapi J,
Never showed up. That’s twice in 2 weeks. Will never use sears home services again
Felix M,
