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300 Lincoln Ave Reviews
Read reviews from customers who used our services at 300 Lincoln Ave
Total reviews
261
Average Rating
4.7/5
Deborah D,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718934118240
John H,
Customer service response - A big thank you, John, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718854728053
5 for Dave. Very professional. Did a great job.
George G,
Customer service response - Thank you for taking the time to leave a review. We're thrilled to hear Dave did a great job!
Sears Home Services on 1717470828633
The tec was early and very thorough.
Prince W,
Customer service response - Thank you for sharing your positive experience with our technician's promptness and thoroughness. We appreciate your feedback!
Sears Home Services on 1717412043950
eddy L,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1717403025405
Bruce T,
Customer service response - A big thank you, Bruce, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717397947039
Lois L,
Customer service response - Thank you so much for the fantastic 5-star rating, Lois! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1716883730987
The Technician ,I beleive was A & E he was on was on time and very professional , he worked in a proficient manner, provided us with great information as to how to avoid further issues with our appliance... we gave him the part ordered via telephone , sight unseen over the phone, which wasn't even needed . Ordered after we began to have an issue..on May 11, 2024, this is a very large kenmore upright 2007 ,Garage freezer which has worked diligently over 16 years in a basement with freezing temperatures. As it was made for. We had an appointment for the 16, about 6 days later, guess what ? A full day from the assigned provider" no show " no call, I called and a was given apologies by Cinch, only they could contact this provider. I was assured of an appointment on or around , May 24, 2025, this is a slowly defrosting freezer from the 11th of May , I refused and demanded quicker service.. Originally I was mandated through Cinch warranties policy to pay a $150 deductible by Cinch, over the phone on a machine through text or chat, whichever, I suppose ,before I could tell the problem to begin the claim. In the first place. I was I admit, furious. After intense debate , anger and acute frustration With how this debacle was handled.., I got a date of May 21,2024. from Cinch. Because the appliance was never diagnosed on the location, but over the phone, I nearly lost over ,over $1000 .00 worth of food, and consider that the part was never used..why ? I the Freezer worked just fine. The Tech opened the back of the Freezer, defrosted it and bingo, no repair..just a blocked drain. The Freezer struggled all those days.. most food did survive. But failure to do a timely inspection, between the 11th through the 21 of the month would have been a fiasco . There's something not working between A&E if that's who they are and Cinch warranty this was not what I thought I subscribed for . I wasn't allowed to look for a repair provider closer or that would expidite the inspection in my area.. it has to be the company's provider.. so yes, the Technician was excellent in every way..maybe they need more Techs in my area or at their establishment. Or Cinch needs more providers in Rural areas.. this is long but ,I was lucky the appliance was able to remain somewhat functional. But at its behemoth size..2007 model was more like a commercial product..Kenmore back than was a fantastic product. There should be a better way.. the Technician was a 5. The rest there is no rating to add . BTW in years past ,I might have figured it out on my own. But as a Retired 68 year old female, I took warranties , on products that needed to last. So her we are..
Dawn C,
Customer service response - We're very sorry to hear about the frustrations and delays you experienced but glad to know our technician provided excellent service. Thank you for sharing your detailed feedback; we'll work on improving coordination with warranty providers to prevent such issues.
Sears Home Services on 1716452710819
joseph C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1713719386212
Michael M,
Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710297072994
