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802-552-4364
5522 Shaffer Rd Ste 129 Reviews
Read reviews from customers who used our services at 5522 Shaffer Rd Ste 129
Total reviews
26
Average Rating
4.3/5
Technician showed up early and was super friendly and polite.
Lisa S,
Customer service response - Thank you for your review, Lisa! We're glad to hear that our technician was early, friendly, and polite.
Sears Home Services on 1762736773529
Fast repair man home service!
bobby A,
Customer service response - Thank you for your review! We're glad to hear you were pleased with our fast home service.
Sears Home Services on 1760924390113
Sandra L,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1760404158978
He fixed the dryer but they can't fix the discoloration on the appliances so he said contact you
Connie C,
Customer service response - Thank you for your review, Connie! We're glad to hear the dryer was fixed. For the discoloration issue, please contact us directly so we can assist you further.
Sears Home Services on 1760316632942
Patricia,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1753926518191
Technician arrived in a timely manner, was very knowledgeable and professional. Very happy with this provider!
Donna H,
Customer service response - Thank you for your review, Donna! We're glad to hear that our technician was timely, knowledgeable, and professional.
Sears Home Services on 1752808167863
Very good gentleman...thank you
David D,
Customer service response - Thank you for your review, David! We're glad to hear you had a positive experience with our service.
Sears Home Services on 1750374837939
John M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1748478735275
Very nice individual. He was well knowledged.
Tammy S,
Customer service response - Thank you for your 5-star review, Tammy! We're glad to hear that our technician was nice and knowledgeable.
Sears Home Services on 1745362194230
Ann F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1744243987349
Richard R,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1732236484231
John S,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1731986828465
Great guy, personable and very professional no issues highly recommend Bob
Ava K,
Customer service response - Thank you for your positive feedback, Ava! We're glad to hear that Bob provided personable and professional service.
Sears Home Services on 1730948400893
Called said 1 hour. He was here exactly 1 hour. Did good job!
Sharon T,
Customer service response - Thank you for acknowledging our promptness and the quality of our work. We're glad to hear you're satisfied with our service!
Sears Home Services on 1723001743995
garrett H,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718078963000
I liked the professionalism of Sears GE, they kept us updated on every step of the way. My ice maker was fixed and the service man was so courteous. And we are so pleased. Thank you.
Toni H,
Customer service response - Thank you for your kind words about our professionalism and the quality of service you received. We're thrilled to hear that you are pleased with the repair of your ice maker and the courtesy of our serviceman.
Sears Home Services on 1716966260910
Service Technician was polite, and professional. Great service!
Ross M,
Customer service response - Thank you for taking the time to leave us a review. We're glad to hear that you had a great experience with our polite and professional service technician. We appreciate your feedback.
Sears Home Services on 1707445803483
Renie M,
Waited for parts to arrive. Technician was great
Gale L,
Customer service response - Thank you for your feedback, Gale. We're glad to hear that you had a great experience with our technician, and we appreciate your patience while waiting for the parts.
Sears Home Services on 1753228903977
I hope we got it this time. He is courtesy and timely.
Molly G,
Customer service response - Thank you for your feedback, Molly! We're glad to hear that our technician was courteous and timely.
Sears Home Services on 1745194100423
Tech was very nice and got the job done very well.i recommend getting the sears warranty. However they tend to reschedule a lot and their entire customer service is AI which I don’t like at all. But if you don’t got time to fix or repair your own appliances id recommend this service.
Brad H,
Tech was very nice got the job done very well. I recommend getting the sears home warranty especially if you don’t got time to fix your appliances. However they reschedule way too much and all their customer service is AI which I do not like one bit. Or you talk to a boy for technical support.
Brad H,
Customer service response - I'm sorry to hear that the rescheduling process has been inconvenient for you, and that the AI aspect of the customer service hasn't met your expectations. Thank you for the recommendation on the Sears Home Warranty, and for the compliment on the quality of the technician's work.
Sears Home Services on 1710298488654
They were polite enough but not USA located, and they have no repairman in the area and won't send one and suggest looking locally. If I knew I'd a local one I won't wouldn't be calling them now would I.
PJ Q,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1721961799292
730 dollars later and my washer is still not running
Tammy Y,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1764642648241
AI calling is complete crap. Let us talk to real people to diagnose a problem over the phone before having someone come out when they dont need to. Had to spend $150 to pretty much tell me what I already knew. Was going to cost $750 to repair the fridge. Thats about how much the fridge cost. Will just get a new fridge.
Taylor S,
Customer service response - We apologize for the trouble you've faced, Taylor. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1749175795903
