2045 Mackenzie Way Suite 400 Reviews

Read reviews from customers who used our services at 2045 Mackenzie Way Suite 400


Total reviews

445


Average Rating

4.7/5

April 02, 2025
Overall rating

Kevin C,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1743555450532

March 27, 2025
Overall rating

Quick response to my refrigerator emergency! Very knowledgeable and Paul took the time to explain what the issue was and how to prevent future problems.

Regina C,

Customer service response - Thank you for your positive feedback, Regina! We're glad to hear Paul provided a quick response and took the time to explain the issue and prevention tips.

Sears Home Services on 1743130435517

March 23, 2025
Overall rating

Chad H,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1742734326624

March 23, 2025
Overall rating

Good service tech

Berna B,

Customer service response - Thank you for your positive feedback, Berna! We're glad to hear you had a good experience with our service tech.

Sears Home Services on 1742733638454

March 17, 2025
Overall rating

Lois L,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1742254854937

March 16, 2025
Overall rating

Marcus did an excellent job fixing our washing machine.

Susan L,

Customer service response - Thank you for your positive feedback, Susan! We're glad to hear Marcus did an excellent job fixing your washing machine.

Sears Home Services on 1742180746743

March 13, 2025
Overall rating

The service technician was awesome. Although the first guy that they sent told me that I could keep using my washer until it got fixed, he was sadly mistaken because it wasn’t working right and it turned into a big pain in the butt trying to get it to drain. Neil was awesome. He did fix the washer and then he found out that they required for me to buy a brand new one which was annoying because I waited two weeks to have mine fixed now I have to wait even longer to hear back from the company to see which way to go with this situation. But Neil was great. The wait time to have my washer repaired/replaced is unacceptable.

Rhonda R,

Customer service response - Thank you for your feedback, Rhonda! We're glad to hear Neil was awesome and fixed the washer, but we're sorry for the inconvenience and wait time you've experienced. Please contact us directly for further assistance with your situation.

Sears Home Services on 1741916313779

February 01, 2025
Overall rating

Service technician was excellent and after troubleshooting the dryer determined the problem and went to his truck and got the part and repaired the dryer. Bernard was very knowledgeable and went about his work in a professional manner. Also very pleasant and a real pro

Bob (,

Customer service response - Thank you for your positive feedback, Bob! We're glad to hear Bernard was knowledgeable, professional, and pleasant while efficiently repairing your dryer.

Sears Home Services on 1738469023297

February 01, 2025
Overall rating

Peg L,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1738469716392

January 28, 2025
Overall rating

He understood the problem and resolved the problem in a short period

Julie A,

Customer service response - Thank you for your positive feedback, Julie! We're glad to hear our technician understood and resolved the problem quickly.

Sears Home Services on 1738127992325

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