2045 Mackenzie Way Suite 400 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bill S
Prompt friendly service. Honest evaluation of our appliance
Customer service response - Thank you for your positive feedback, Bill! We're glad to hear you received prompt, friendly service and an honest evaluation of your appliance.
Sears Home Services on May 05, 2025
Tracy P
Marcus was very professional and efficient. Very friendly and knowledgeable as well! We are repeat customers and we had a great experience as long as the other times they have been here replaced parts
Customer service response - Thank you for your positive feedback, Tracy! We're glad to hear Marcus was professional, efficient, and knowledgeable, and that you've consistently had great experiences with us.
Sears Home Services on May 04, 2025
Jennifer S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 30, 2025
Donna D
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 29, 2025
Scott M
James was courteous, professional, and most importantly honest with his diagnosis of the problem with our dryer.
Customer service response - Thank you for your positive feedback, Scott! We're glad to hear James was courteous, professional, and honest with his diagnosis.
Sears Home Services on April 28, 2025
Jocelyn K
Great communication On time Quick and knowledgeable
Customer service response - Thank you for your positive feedback, Jocelyn! We're glad to hear you experienced great communication and found our service quick and knowledgeable.
Sears Home Services on April 27, 2025
istvan B
The technician was very knowledgeable and helpful in explaining what was wrong with the machine. Went beyond the call of duty. He’s a great asset to your company. Paul did a fantastic job
Customer service response - Thank you for your positive feedback, Istvan! We're glad to hear our technician was knowledgeable, helpful, and went beyond the call of duty.
Sears Home Services on April 24, 2025
Katherine H
James was very knowledgeable and fixed the problem efficiently. He cleaned everything up nicely too! Thanks!!
Customer service response - Thank you for your positive feedback, Katherine! We're glad to hear James was knowledgeable, efficient, and left everything clean.
Sears Home Services on April 23, 2025
Margie M
John is the absolute best!!! He fixes every issue I have had with my tractor. So great to know that it will be done right the first time! Thank you and John!!
Customer service response - Thank you for your positive feedback, Margie! We're glad to hear John consistently fixes your tractor issues and gets it right the first time.
Sears Home Services on April 22, 2025
Richard T
Jason was excellent — knowledgeable and thorough. I will definitely use this company, and request him, when future appliance problems surface.
Customer service response - Thank you for your positive feedback, Richard! We're glad to hear Jason was knowledgeable and thorough, and we look forward to assisting you with any future appliance needs.
Sears Home Services on April 17, 2025
