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2045 Mackenzie Way Suite 400 Reviews
Read reviews from customers who used our services at 2045 Mackenzie Way Suite 400
Total reviews
477
Average Rating
4.6/5
It took two visits to fix my dryer. The first to diagnose the problem (and clean out excess lint in the dryer). The part was ordered and after I received it we set up the second appointment. The repair person came on time and very quickly replaced the broken part and had the dryer running normally.
David G,
Customer service response - Thank you for your feedback, David! We're glad to hear the repair process was efficient and your dryer is now running normally.
Sears Home Services on 1794402065256
Pam W,
Customer service response - Thank you for the amazing 5-star review, Pam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1794332966218
Super tech…always happy to see B since we’ll get a definitive repair and great advice.
Edd Y,
Customer service response - Thank you for your feedback, Edd! We're glad to hear you always receive a definitive repair and great advice from B.
Sears Home Services on 1793893520052
He was very polite, very knowledgeable and got it all done in record timing. Now, I must say that getting the dishwasher repair scheduled took a very long time (which has nothing to do with the guy who did the job) because the machine is too old. As a joke, they probably had to find the parts in a museum or something. The machine should have been replaced, not repaired, but the guy who came to my home did a great job thanks to his expertise. This was an appliance insurance job.
Angela P,
Debbie F,
Customer service response - Thank you for the amazing 5-star review, Debbie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1793375979439
Technician arrived on time and was done in less than an hour. Kind and courteous! Thank you!
Mary W,
Customer service response - Thank you for your feedback, Mary! We're glad to hear the technician was punctual, efficient, and courteous during your service.
Sears Home Services on 1793291797978
Guys were great. Unfortunately the appliance was unable to be fixed.
Brenda B,
Customer service response - Thank you for your feedback, Brenda! We're glad to hear the team was great, and we're sorry the appliance couldn't be fixed.
Sears Home Services on 1793126854187
Dave, the second technician, was knowledgeable, helpful, and awesome. He can’t help how much Sears overcharges for parts. The first technician (can’t remember his name) ordered the wrong part, which wasn’t actually the problem. Dave did a full diagnostic of the fridge, and found the real problem.
Doug M,
Customer service response - Thank you for your feedback, Doug! We're glad to hear Dave was knowledgeable and helpful in diagnosing the real problem with your fridge.
Sears Home Services on 1792775438574
The technician was very knowledgeable and professional. He was able to initially troubleshoot the issues order parts and successfully make the repair.
Robert E,
Customer service response - Thank you for your feedback, Robert! We're glad to hear the technician was knowledgeable, professional, and successfully completed the repair.
Sears Home Services on 1792767749395
Irma P,
Customer service response - Thank you for the amazing 5-star review, Irma! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792766377478
Celeste D,
Customer service response - Thank you for the amazing 5-star review, Celeste! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792526506857
Cash did a great job. Answered all my questions. Made sure I understood what he was doing.
karen M,
Customer service response - Thank you for your feedback, Karen! We're glad to hear Cash did a great job and ensured you understood everything.
Sears Home Services on 1792168253396
Technicians were great! Although I Assume they need more of them since we had several cancellations.
Jeffrey P,
Customer service response - Thank you for your feedback, Jeffrey! We're glad to hear the technicians were great and appreciate your patience with the scheduling.
Sears Home Services on 1789599231661
Barbara G,
Customer service response - Thank you for the amazing 5-star review, Barbara! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789591201243
Super easy to deal with. Knowledge was spot on. 5 stars.
Brian M,
Customer service response - Thank you for your feedback, Brian! We're glad to hear the process was easy and that our knowledge met your expectations.
Sears Home Services on 1789073023352
Very professional, same day service, we were given updates, and Marcus arrived on time!! Great experience.
Linda M,
Customer service response - Thank you for your feedback, Linda! We're glad to hear Marcus provided professional, timely service and kept you updated throughout the process.
Sears Home Services on 1789043220557
Will D,
Customer service response - Thank you for the amazing 5-star review, Will! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788364954735
Deborah C,
Customer service response - Thank you for the amazing 5-star review, Deborah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786461013609
Umber was GREAT- professional knowledgeable and friendly
Inez,
Customer service response - Thank you for your feedback, Inez! We're glad to hear Umber was professional, knowledgeable, and friendly.
Sears Home Services on 1785986855956
Becka V,
Customer service response - Thank you for the amazing 5-star review, Becka! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784921552927
Ashley M,
Customer service response - Thank you for the amazing 5-star review, Ashley! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784918729985
The technician was very knowledgeable about my product and very friendly. Upon his complete inspection machine was in good shape and he put all my worries to rest.
John R,
Customer service response - Thank you for your feedback, John! We're glad to hear the technician was knowledgeable and friendly, and that he put your worries to rest.
Sears Home Services on 1784915373181
Randy H,
Customer service response - Thank you for the amazing 5-star review, Randy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784058146087
Betty D,
Customer service response - Thank you for the amazing 5-star review, Betty! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783088190288
Efficient, fast and courteous. Very knowledgeable.
Denice,
Customer service response - Thank you for your feedback, Denice! We're glad to hear the service was efficient, fast, and courteous, and that the technician was knowledgeable.
Sears Home Services on 1782263646852
