2045 Mackenzie Way Suite 400 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Frankie S
For future they didnt show up on 11/4. No call no update and in general a 9 hour window for anydzy id too long
Customer service response - Thank you for your feedback, Frankie. We're sorry for the inconvenience with the scheduling and will work on improving our communication and appointment windows.
Sears Home Services on November 10, 2024
carla S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 10, 2024
Fran B
Technician was on time and informative. Completed the work quickly and efficiently
Customer service response - Thank you for your positive feedback, Fran! We're glad to hear our technician was on time, informative, and completed the work quickly and efficiently.
Sears Home Services on November 07, 2024
KJ A
A 1 tech
Customer service response - Thank you for your positive feedback! We're glad to hear you had a great experience with our technician.
Sears Home Services on November 05, 2024
Bob D
James was very professional and courteous..
Customer service response - Thank you for your positive feedback, Bob! We're glad to hear Wayne provided you with a professional service experience.
Sears Home Services on October 29, 2024
Shawn M
Very fast, informative and polite.
Customer service response - Thank you for your positive feedback, Shawn! We're delighted to hear you had a fast, informative, and polite service experience with us.
Sears Home Services on October 27, 2024
babs B
Brian did an excellent job. He was quick, efficient and friendly. He explained what he was doing and told my why this happened.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Brian provided quick, efficient, and friendly service while explaining everything clearly.
Sears Home Services on October 24, 2024
Jerry B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 23, 2024
Kyle H
Although Sears wasn't able to get the part needed (no longer available from Frigidaire), the Tech was able to provide me with the part number to see if I can find second hand.
Customer service response - Thank you for your understanding and positive feedback, Kyle! We're glad our technician could assist you with the part number, and we hope you find what you need.
Sears Home Services on October 20, 2024
Timothy K
Excellent service 👏
Customer service response - Thank you for the 5-star rating, Timothy! We're thrilled to hear you had an excellent service experience with us.
Sears Home Services on October 17, 2024
