380 West Columbus Ave Reviews

Read reviews from customers who used our services at 380 West Columbus Ave


Total reviews

27


Average Rating

4.4/5

April 21, 2026
Overall rating

Was very efficient and polite.

Maryann P,

Customer service response - Thank you for your feedback, Maryann! We're glad to hear the service was efficient and polite.

Sears Home Services on 1776812468440

April 04, 2026
Overall rating

Ace F,

Customer service response - Thank you for the amazing 5-star review, Ace! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775261044676

January 27, 2026
Overall rating

He was very professional

Michele W,

January 07, 2026
Overall rating

Unable to talk to service when placing service request. AI unable to handle to understand that I needed to adjust schedule for two repairs at same address.

glen C,

Customer service response - Thank you for your feedback, Glen! We're glad to hear you had a positive experience overall, and we appreciate your input on the AI scheduling system.

Sears Home Services on 1767744337619

November 03, 2025
Overall rating

First time using Sears, and I'd definitely use them again (hopefully I won't need anything else too soon)! My technician, Paul, was friendly and respectful, and it took him no time at all to determine my washer needed a new control board. Paul explained my options, and while the price was fair, I decided to purchase a new washer rather than proceed with repairs.

Zack D,

Customer service response - Thank you for your detailed review, Zack! We're glad to hear Paul was friendly and respectful, and we appreciate your feedback on the service and pricing.

Sears Home Services on 1762131463846

October 29, 2025
Overall rating

dawn S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1761787682905

September 17, 2025
Overall rating

brandon E,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1758162291065

August 21, 2025
Overall rating

Paul was great! The AI interface had to work with for the appointment was horrible.

Judy H,

Customer service response - Thank you for your feedback, Judy! We're glad to hear Paul provided great service, and we appreciate your input on the AI interface.

Sears Home Services on 1755824569753

July 27, 2025
Overall rating

The tech was knowledgeable, respectful. He did an excellent job.

Liz C,

Customer service response - Thank you for your positive feedback, Liz! We're glad to hear that our technician was knowledgeable, respectful, and did an excellent job.

Sears Home Services on 1753659675593

July 20, 2025
Overall rating

Bob W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1753066961455

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