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380 West Columbus Ave Reviews
Read reviews from customers who used our services at 380 West Columbus Ave
Total reviews
27
Average Rating
4.4/5
Very knowledgeable. Explained the issue to me very well. My dishwasher was still under warranty.
Thomas K,
Customer service response - Thank you so much for the fantastic 5-star rating, Thomas! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1716456127789
They knew exactly what the problem was and they knew how to fix the problem,,very quickly
Kenny L,
Deb K,
Debbie M,
Customer service response - Debbie, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1717401224030
I wish I could give 0 stars. Made 3 appointments within 1 months to have our refrigerator repaired under warranty. Between my wife and I we have used 3 PTO days only for the guy to cancel each appointment at the end of the day. Been without a refrigerator for 2 months and it looks like it's just up to us to go buy another one after only 3 years on the LG unit. Don't buy LG and don't count on this guy to show up and do any warranty work for you. Thanks for wasting our time
Dennis Z,
Customer service response - We're really sorry to hear about your experience, Dennis. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1740893497711
147 dollars to tell me i need a new washer.thats bs.never go threw sears again
Barry D,
Customer service response - We apologize for the trouble you've faced, Barry. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1739950191315
He never showed up and then lied about it when we called him out on it. Zero stars. Also, Sears home repair was the least helpful organization I have ever dealt with. Considering I was able to wash three loads of laundry before my washer broke, I would have thought that maybe they’d be a little more interested. Terrible customer service terrible repair people terrible experience!
Mark D,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724985535437
