1005 Wayne Ave Reviews

Read reviews from customers who used our services at 1005 Wayne Ave


Total reviews

72


Average Rating

4.6/5

September 01, 2026
Overall rating

Matthew was excellent. He did amazing work and even assisted me when the Sears Chat Bot let me down on a previous service. The Chat Bot was unable to address my issue when I was advised that there had been a scheduling change and my service appt was cancelled multiple times,

Brian C,

Customer service response - Thank you for your feedback, Brian! We're glad to hear Matthew provided excellent service and assisted you effectively despite the issues with the Chat Bot.

Sears Home Services on 1788365217516

August 27, 2026
Overall rating

dan T,

Customer service response - Thank you for the amazing 5-star review, Dan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787931134983

August 03, 2026
Overall rating

Troy G,

Customer service response - Thank you for the amazing 5-star review, Troy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785788020894

July 15, 2026
Overall rating

Very good at explaining what was happening and professional on the job. Him and his assistant were excellent

Carol S,

Customer service response - Thank you for your feedback, Carol! We're glad to hear the technician and his assistant were professional and excellent in explaining the situation.

Sears Home Services on 1784138948939

July 12, 2026
Overall rating

John is a very honest technician. He tells you things right up front and that's what I like about him. I can truly trust him because he tells you things you need to know, NOT what you want to hear. There's a big difference in that. He told me everything I needed to know about my warranty. I rely on John to give me the best possible service and he does. He is also very personable and has a good sense of humor. John is definitely an asset to your company. Thanks John

Joan C,

Customer service response - Thank you for your feedback, Joan! We're glad to hear that John is honest, personable, and provides you with the best possible service.

Sears Home Services on 1783961996009

June 13, 2026
Overall rating

Wayne showed up when he said he would did a great job .fast,efficient, on time fair price on a Friday afternoon.

Daniel R,

Customer service response - Thank you for your feedback, Daniel! We're glad to hear Wayne was fast, efficient, and on time, providing great service at a fair price.

Sears Home Services on 1781450398107

May 20, 2026
Overall rating

Wayne was amazing. He is very knowledgeable, friendly, professional and clearly very good at what he does. With professional people like this I feel confident in resolution and the service I receive. Would definitely highly recommend and appreciate the high level of customer support and communication I received.

John P,

Customer service response - Thank you for your feedback, John! We're glad to hear Wayne was knowledgeable, friendly, and professional, and that you appreciated the high level of customer support and communication.

Sears Home Services on 1779276816887

May 18, 2026
Overall rating

Carol D,

Customer service response - Thank you for the amazing 5-star review, Carol! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779208522300

May 13, 2026
Overall rating

robin,

Customer service response - Thank you for the amazing 5-star review, Robin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1778700272456

May 08, 2026
Overall rating

Very professional Wayne and His assistant did amazing job fixed our washer issue

Raju K,

Customer service response - Thank you for your feedback, Raju! We're glad to hear Wayne and his assistant did an amazing job fixing your washer issue.

Sears Home Services on 1778341227907

May 03, 2026
Overall rating

Stephanie B,

Customer service response - Thank you for the amazing 5-star review, Stephanie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777812929677

March 30, 2026
Overall rating

The repairman was great but he couldn't pull the dishwasher out from under the counter therefore it didn't get fixed.

Ken S,

Customer service response - Thank you for your review, Ken! We're glad to hear the repairman was great, and we appreciate your feedback about the dishwasher issue.

Sears Home Services on 1774831602379

February 23, 2026
Overall rating

The technician was wonderful

Christina W,

Customer service response - Thank you for your positive review, Christina! We're glad to hear our technician was wonderful.

Sears Home Services on 1771808042858

February 20, 2026
Overall rating

Technician was polite and professional

Steven B,

Customer service response - Thank you for your positive review, Steven! We're glad to hear our technician was polite and professional.

Sears Home Services on 1771547845911

January 28, 2026
Overall rating

Cesar was amazing very knowledgable about his work. He made sure I had no concern/questions before he left.

Ife,

Customer service response - Thank you for your positive review, Ife! We're glad to hear Cesar was knowledgeable and ensured all your concerns and questions were addressed.

Sears Home Services on 1769643804779

January 01, 2026
Overall rating

Very nice man. Excellent service. A ++. He made order of part today to fix Refrigerator

Joseph Y,

Customer service response - Thank you for your positive review, Joseph! We're glad to hear you received excellent service and that the part for your refrigerator has been ordered.

Sears Home Services on 1767318585237

December 17, 2025
Overall rating

Mariusz J,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1766025437644

November 16, 2025
Overall rating

Robert J,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1763346793483

October 21, 2025
Overall rating

Repair person was very knowledgeable and very nice did a wonderful job

Monica H,

Customer service response - Thank you for your positive review, Monica! We're glad to hear our repair person was knowledgeable, nice, and did a wonderful job.

Sears Home Services on 1761006218518

October 09, 2025
Overall rating

Justin K,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1759971595372

September 28, 2025
Overall rating

Personable, gave clear explanations and solutions

Dennis H,

Customer service response - Thank you for your positive review, Dennis! We're glad to hear our technician was personable and provided clear explanations and solutions.

Sears Home Services on 1759112793425

September 25, 2025
Overall rating

I’d like to say that Aaron is a true professional; he called ahead of time to let me know he was headed our way. He is courteous and patient. He didn’t take long at all to fix. I’m completely satisfied with his work. Great Job!!!!

Dr. W,

Customer service response - Thank you for your positive review, Dr. Watkins! We're happy to hear Aaron was professional, courteous, and efficient in his work.

Sears Home Services on 1758761814778

September 18, 2025
Overall rating

Great experience! Mohamoud is friendly, courteous and obviously skilled at what he does!

Heidi K,

Customer service response - Thank you for your positive review, Heidi! We're glad to hear Mohamoud provided a friendly, courteous, and skilled service.

Sears Home Services on 1758246119990

September 12, 2025
Overall rating

Our service rep was professional, knowledgable and quickly diagnosed the problem. He did a great job!

Suzanne T,

Customer service response - Thank you for your positive review, Suzanne! We're glad to hear our service rep was professional, knowledgeable, and efficient in diagnosing the problem.

Sears Home Services on 1757654272540

August 17, 2025
Overall rating

My service technician was polite, prompt, courteous and completed the repairs quickly.

C. B,

Customer service response - Thank you for your positive review! We're glad to hear our technician was polite, prompt, and efficient in completing the repairs.

Sears Home Services on 1755460251658

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