1180 Walnut Bottom Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (30 reviews)

Leslie C

August 27, 2024

Technician was on time. Called to alert me with his ETA well in advance. He was efficient and knowledgeable and thorough. He was also friendly, cheerful, mannerly, considerate and kind. I’m confident in his work and happy with his performance. Thankyou Sears for another wonderful experience with your repairs! Please please hire on more technicians so that we don’t have to wait nearly an entire month for your repairman to come due to shortages of available technicians and rescheduling issues etc.

Source: Google

Customer service response - Thank you for your detailed feedback, Leslie. We're delighted to hear about your positive experience and appreciate your suggestion regarding technician availability.

Sears Home Services on August 27, 2024

Michael C

March 30, 2024
Source: Google

Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on March 31, 2024

richard B

March 20, 2024

John was very efficient and professional in troubleshooting my refrigerator! I highly recommend him and suggest that he receive an increase in pay!

Source: Google

Customer service response - Thank you for recognizing John's excellent service and professionalism; we value your recommendation and appreciate your feedback on his compensation.

Sears Home Services on March 20, 2024

Vanessa W

February 05, 2024
Source: Google

Customer service response - A big thank you, Vanessa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on February 05, 2024

Rhonda L

February 08, 2024

Jeb was great, but the price was ridiculous to replace two burnt wires, it wasn't the whole harness. I will be looking for another repair service company.

Source: Google

Customer service response - We appreciate your feedback regarding the service provided by Jeb. We apologize if the pricing for replacing two burnt wires seemed excessive to you and we understand your decision to explore alternative repair service options. Thank you for taking the time to leave your review.

Sears Home Services on February 08, 2024

Allen F

February 07, 2024

The serviceman was knowledgeable and worked industriously to fix my dishwasher. Also I was pleased with the bill. I will use Sears repair service again.

Source: Google

Customer service response - Thank you for taking the time to leave us a review! We are glad to hear that our serviceman was knowledgeable and that you were pleased with the bill. We appreciate your business and look forward to serving you again in the future.

Sears Home Services on February 07, 2024

Arboreality T

December 21, 2023
Source: Google

Mandy M

October 31, 2023

Wayne came to my house today to look at my dryer. He arrived at 8:45 and took the time to explain what was wrong and my options. He was very professional and friendly. I would recommend him to my friends. And if I need arepairman again I will request him.

Source: Google

Patricia B

December 21, 2023
Source: Google

Carla S

February 06, 2024

John is super knowledgeable & explains everything in detail!

Source: Google

Customer service response - Thank you for taking the time to leave a review about your experience with Sears Appliance Repair. We appreciate your kind words about John's knowledge and thorough explanations.

Sears Home Services on February 06, 2024

Average Rating: 4.2/5 (30 reviews)