1180 Walnut Bottom Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Vanessa W
Customer service response - A big thank you, Vanessa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
Rhonda L
Jeb was great, but the price was ridiculous to replace two burnt wires, it wasn't the whole harness. I will be looking for another repair service company.
Customer service response - We appreciate your feedback regarding the service provided by Jeb. We apologize if the pricing for replacing two burnt wires seemed excessive to you and we understand your decision to explore alternative repair service options. Thank you for taking the time to leave your review.
Sears Home Services on February 08, 2024
Allen F
The serviceman was knowledgeable and worked industriously to fix my dishwasher. Also I was pleased with the bill. I will use Sears repair service again.
Customer service response - Thank you for taking the time to leave us a review! We are glad to hear that our serviceman was knowledgeable and that you were pleased with the bill. We appreciate your business and look forward to serving you again in the future.
Sears Home Services on February 07, 2024
Arboreality T
Mandy M
Wayne came to my house today to look at my dryer. He arrived at 8:45 and took the time to explain what was wrong and my options. He was very professional and friendly. I would recommend him to my friends. And if I need arepairman again I will request him.
Patricia B
Carla S
John is super knowledgeable & explains everything in detail!
Customer service response - Thank you for taking the time to leave a review about your experience with Sears Appliance Repair. We appreciate your kind words about John's knowledge and thorough explanations.
Sears Home Services on February 06, 2024
Eric P
The serviceman was very knowledgeable about how to work on and repair a washing machine. I was given an education and options on the condition of my machine which was helpful. I also received text messages on tech arrival time and parts that needed to be ordered with tracking info. I will probably use them again.
Customer service response - Thank you for your detailed feedback, Eric! We're happy to hear that our serviceman provided helpful information and updates, and we look forward to serving you again.
Sears Home Services on May 27, 2025
Carl W
Very knowledgeable and professional.
Customer service response - Thank you for your kind words; we're glad our team's expertise met your expectations.
Sears Home Services on March 27, 2024
george S
Called to make a service appointment for a freezer. The earliest was over two weeks out. Could not wait that long . Went elsewhere
Customer service response - Thank you for taking the time to leave a review. We apologize that we were unable to schedule a service appointment for your freezer in a more timely manner. We appreciate your feedback and will use it to improve our services.
Sears Home Services on January 23, 2024
