1502 S Fourth St Reviews
Read reviews from customers who used our services at 1502 S Fourth St
Total reviews
204
Average Rating
4.6/5
Devonta was professional and kind. Provided service with a smile. he explained what was needed and replaced the part. He is knowledgeable . He fixed our heater
Dellora P,
Customer service response - Thank you for your feedback, Dellora! We're glad to hear Devonta was professional, kind, and knowledgeable, and that he successfully fixed your heater.
Sears Home Services on 1790273054528
Stephen the repairman knew exactly what happened to the washer, ordered the part and was able to return within a day to complete the repair. Excellent service
Carol F,
Customer service response - Thank you for your feedback, Carol! We're glad to hear Stephen provided excellent service and quickly completed the repair on your washer.
Sears Home Services on 1789591374892
Helen S,
Customer service response - Thank you for the amazing 5-star review, Helen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786650356340
Tommy was excellent! Fixed the issue within a few minutes.. Very friendly and personable as well😊
Gerhart F,
Customer service response - Thank you for your feedback, Gerhart Family! We're glad to hear Tommy was excellent, friendly, and fixed the issue quickly.
Sears Home Services on 1784667497048
He was a huge help to us, kind and competent.
Jodi W,
Stephen D,
Customer service response - Thank you for the amazing 5-star review, Stephen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782927304892
Wayne was very professionial. Excellent technician.
McChuckinPA,
Customer service response - Thank you for your feedback! We're glad to hear Wayne was professional and an excellent technician.
Sears Home Services on 1782832650451
Wissam H,
Customer service response - Thank you for the amazing 5-star review, Wissam! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782318762813
Rick was terrific. He found the problem immediately ! After having sears come 4 times and still had the problem he took everything apart and found the reason for fridge not cooling everything was ceased up with ice! He deserves a big raise!! He knows his job. Very happy today with a now working fridge. Thank you Rick!!!🙂
Sharon C,
Customer service response - Thank you for your feedback, Sharon! We're glad to hear Rick was terrific, quickly identified the issue, and got your fridge working again.
Sears Home Services on 1781905359771
Stephen went above and beyond. He was efficient, pleasant, knowledgeable and kind. He deserves 10 stars.
A P,
Customer service response - Thank you for your feedback! We're glad to hear Stephen went above and beyond, being efficient, pleasant, knowledgeable, and kind.
Sears Home Services on 1781579799196
Wayne did an excellent job today replacing compressor and also cleaning coils which was an extra payment, but quite reasonable. He was very polite.
Joyce M,
Customer service response - Thank you for your feedback, Joyce! We're glad to hear Wayne did an excellent job replacing the compressor and cleaning the coils, and that you found him polite.
Sears Home Services on 1779909522075
The service man was very efficient and courteous and explained everything in details.
Rizmyster,
Customer service response - Thank you for your feedback! We're glad to hear the service was efficient, courteous, and well-explained.
Sears Home Services on 1779834323328
Bertha D,
Customer service response - Thank you for the amazing 5-star review, Bertha! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779648595791
Stephen was very efficient and thorough in diagnosing and repairing the washer. Appreciate the explanation of the root cause and what to do in order to prevent the same issue in the future along with other helpful advice to ensure maximizing the life and best results of the washer.
Kristian,
Customer service response - Thank you for your feedback, Kristian! We're glad to hear Stephen was efficient and thorough, and that you appreciated his helpful advice and explanation.
Sears Home Services on 1778508754431
The technician we great Polite. Very neat and professional in looks and knowledge and friendly.
David P,
Customer service response - Thank you for your feedback, David! We're glad to hear the technician was polite, neat, professional, and friendly.
Sears Home Services on 1778288821501
Outstanding. Friendly Good service.
Efrain M,
Customer service response - Thank you for your feedback, Efrain! We're glad to hear you received outstanding and friendly service.
Sears Home Services on 1777491651644
Wayne knows what he is doing! He Studies the appliance fixes it or orders the part and it’s done. Very professional Matter of fact, if there’s any other service calls that I need, I only want Wayne here. Wayne is a true asset to your company.
margaret D,
Customer service response - Thank you for your feedback, Margaret! We're glad to hear Wayne was professional and efficient, and we appreciate your kind words about his expertise.
Sears Home Services on 1775849618129
Cheryll S,
Customer service response - Thank you for the amazing 5-star review, Cheryll! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775888119317
Greg K,
Customer service response - Thank you for the amazing 5-star review, Greg! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775768070231
Steve is a great guy and has a very good knowledge of the appliances!
Joey T,
Customer service response - Thank you for your feedback, Joey! We're glad to hear Steve was knowledgeable and made a great impression.
Sears Home Services on 1775671867520
Kyle M,
Customer service response - Thank you for the amazing 5-star review, Kyle! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775239989271
I was pleased with the work that Rick provided when he came (3/19) to see what the problem was with our refrigerator "going bad". He said that we needed a new compressor, and another set of parts, and that they would be ordered soon. However, there was an issue with the parts, because they where not available. The office was trying to find, and order the parts from other vendor(s). However, the compressor came in on Friday (3/20) in the afternoon, around 5-5:30pm). I had a "chat" with someone on Saturday morning to send the technitian to come and install the compressor which was the main concern. I was told various times that they could not send a technician until all the parts were in. I was concerned that the meats and other items were going to be lost because of no refrigeration. Today (3/30) the technician came in and installed the compressor. Appears that by not oppening the freezer door (we did it only twice) the meats were saved. This made the situation very stressful for over ten days. I think that it was unnecessary. Thank you! RVelez
Ramon V,
Customer service response - Thank you for your detailed review, Ramon! We're glad Rick provided helpful service and that your meats were saved, but we're sorry for the stress caused by the delay in parts.
Sears Home Services on 1774915072797
Very knowledgeable, courteous, on time
kim L,
Customer service response - Thank you for your kind words, Kim! We're delighted to hear our team was knowledgeable, courteous, and punctual during your service.
Sears Home Services on 1773879469845
Very respecfull and did a great job.
Petra C,
Customer service response - Thank you for your kind words, Petra! We're delighted to hear our team was respectful and did a great job.
Sears Home Services on 1772584489009
Very polite and friendly technician. Great job done.
Sunil M,
Customer service response - Thank you for your kind words, Sunil! We're delighted to hear our technician was polite and friendly while doing a great job.
Sears Home Services on 1772419666191