2757 NW Stewart Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Patricia K
Technician tested it on a fifteen min dry cycle and nothing happened. Told me to keep using the machine and if it heats up again call a technician again. Filters were all cleaned the way they were supposed to be. It must be in the coil that removes the liquid and the lint. The machine builds up moisture and it is not suppose to. Not to the point where the clothes are very wet. The tech explained that the lint does not go through the regular type exhaust to the outside. Very poorly designed. The lint filter on top is cleaned every time a load is done and I can never clean it all inside the filter compartment. You may want to supply a brush or vaccum apparatous to clean inside upper filter area good. The bottom filter only has a tiny bit of lint and I empty it every week. I think the washer/ dryer combo is a great idea but if I have to call a technician to come out every time the code 353 comes on it is ridiculous. Plus I bought the machine as a convenience not a headache. This situation needs to be resolved. TY
Customer service response - Thank you for your detailed feedback, Patricia. We're glad our technician could assist, and we appreciate your insights on the machine's design. Please contact us directly if the issue persists, so we can help resolve it.
Sears Home Services on May 11, 2025
Dori O
Efficient, friendly and knowledgeable
Customer service response - Thank you for your kind review, Dori! We're delighted to hear our service was efficient, friendly, and knowledgeable.
Sears Home Services on May 07, 2025
Jim U
Jim arrived right on time with a smile and got right to work getting the washer running. We had a nice chat saving the worlds problems. He was done working in about 10 minutes. Bye for now, I have two weeks of laundry to catch up on.
Customer service response - Thank you for your kind review, Jim! We're delighted to hear that our technician was punctual, efficient, and enjoyable to chat with while resolving your washer issue.
Sears Home Services on April 24, 2025
Janelle P
Courteous and knowledgeable. He had a lot of great tips!!
Customer service response - Thank you for your kind review, Janelle! We're delighted to hear our technician was courteous, knowledgeable, and provided helpful tips.
Sears Home Services on April 20, 2025
David G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 20, 2025
David V
this location has a great service that can help you
Customer service response - Thank you for your kind review, David! We're happy to hear you found our service helpful.
Sears Home Services on March 17, 2025
Bobbie F
Repair man did pre-phone call with communication of time as planned and arrived as expected. Respectful and professional. Dove directly in to the project! And now my Dryer is working without the sounds of a jet airliner lifting off from my laundryroom. Thank you!
Customer service response - Thank you for your kind review, Bobbie! We're delighted to hear our technician was communicative, professional, and resolved the issue with your dryer effectively.
Sears Home Services on March 13, 2025
Dick G
He was great! got the job done and was pleasant while doing it!
Customer service response - Thank you for your kind review, Dick! We're delighted to hear you had a pleasant experience and that the job was completed to your satisfaction.
Sears Home Services on March 04, 2025
Toni C
Repair person was on time, courteous and knowledgeable. Our range was repaired in short order.
Customer service response - Thank you for your kind review, Toni! We're delighted to hear that our technician was punctual, courteous, and knowledgeable in repairing your range.
Sears Home Services on November 23, 2024
Susan P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 16, 2024