2757 NW Stewart Parkway Reviews

He was quick and efficient

excellent and comprehensive service. i liked that everything was clearly explained to me

Jim, the Sears Service man who came out today was very helpful. He reset the temperature to make it the right temperature, since it was anywhere from 50 to 20 degrees lower than what was set. I don't know why anyone would make an appliance that doesn't automatically go to the set temperature, but apparently Frigidaire does. He also called Frigidaire and asked about the clock being off by about a minute a day. They blamed it on our place of residence and said there was nothing they could do about it. I will never buy anything from Frigidaire again after this experience. They make stupid look good - but it really isn't. I am going to call Frigidaire directly again and they will probably send out another repair man. I have had the first repair man come 5 or 6 times and Jim came the first time today. We had not noticed the temperature problem until after the last time the first repair man came, so nothing can be blamed on him.

Technician tested it on a fifteen min dry cycle and nothing happened. Told me to keep using the machine and if it heats up again call a technician again. Filters were all cleaned the way they were supposed to be. It must be in the coil that removes the liquid and the lint. The machine builds up moisture and it is not suppose to. Not to the point where the clothes are very wet. The tech explained that the lint does not go through the regular type exhaust to the outside. Very poorly designed. The lint filter on top is cleaned every time a load is done and I can never clean it all inside the filter compartment. You may want to supply a brush or vaccum apparatous to clean inside upper filter area good. The bottom filter only has a tiny bit of lint and I empty it every week. I think the washer/ dryer combo is a great idea but if I have to call a technician to come out every time the code 353 comes on it is ridiculous. Plus I bought the machine as a convenience not a headache. This situation needs to be resolved. TY

Efficient, friendly and knowledgeable

Jim arrived right on time with a smile and got right to work getting the washer running. We had a nice chat saving the worlds problems. He was done working in about 10 minutes. Bye for now, I have two weeks of laundry to catch up on.

Courteous and knowledgeable. He had a lot of great tips!!

this location has a great service that can help you