2757 NW Stewart Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (40 reviews)

Patricia K

May 11, 2025

Technician tested it on a fifteen min dry cycle and nothing happened. Told me to keep using the machine and if it heats up again call a technician again. Filters were all cleaned the way they were supposed to be. It must be in the coil that removes the liquid and the lint. The machine builds up moisture and it is not suppose to. Not to the point where the clothes are very wet. The tech explained that the lint does not go through the regular type exhaust to the outside. Very poorly designed. The lint filter on top is cleaned every time a load is done and I can never clean it all inside the filter compartment. You may want to supply a brush or vaccum apparatous to clean inside upper filter area good. The bottom filter only has a tiny bit of lint and I empty it every week. I think the washer/ dryer combo is a great idea but if I have to call a technician to come out every time the code 353 comes on it is ridiculous. Plus I bought the machine as a convenience not a headache. This situation needs to be resolved. TY

Source: Google

Customer service response - Thank you for your detailed feedback, Patricia. We're glad our technician could assist, and we appreciate your insights on the machine's design. Please contact us directly if the issue persists, so we can help resolve it.

Sears Home Services on May 11, 2025

Dori O

May 07, 2025

Efficient, friendly and knowledgeable

Source: Google

Customer service response - Thank you for your kind review, Dori! We're delighted to hear our service was efficient, friendly, and knowledgeable.

Sears Home Services on May 07, 2025

Average Rating: 4.4/5 (40 reviews)
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