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2757 NW Stewart Parkway Reviews
Read reviews from customers who used our services at 2757 NW Stewart Parkway
Total reviews
79
Average Rating
4.5/5
Pam H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1764807480963
He, arrived on time, and told us what was wrong with our refrigerator. It was going to cost us quite a bit to repair what was needed. We decided to decline the repair cost, since we were offered one that was used and working.. But thank you for the service. Nila Atkins
Nila A,
Customer service response - Thank you for your kind review, Nila! We're glad to hear our technician was punctual and informative, even though you chose not to proceed with the repair.
Sears Home Services on 1763345409414
Sears tech was very professional and explained to me that since there was no Model number sticker inside of my Freezer he could not repair it! Very disappointing to say the least!
Paul O,
Customer service response - Thank you for your feedback, Paul. We're glad our technician was professional, but we're sorry to hear about the disappointment with the repair situation.
Sears Home Services on 1763345711264
John K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762738976275
Technician was professional and knowledgeable. Quickly diagnosed the problem. Customer service, however, gets a zero score! First scheduled appointment was a no-show. One cannot talk to a human to resolve the problem. AI Chatbot is unable to resolve problems. Scheduling was a disaster. Sign onto the Internet and track the technician feature did not work. The automated system produced my name and address incorrectly, despite my repeated corrections. There is no way to contact someone to get a status report or update. TERRIBLE customer interface.
Coupon C,
Customer service response - Thank you for your feedback. We're glad our technician was professional and knowledgeable, but we're sorry to hear about the issues with customer service. Please contact us directly so we can address these concerns.
Sears Home Services on 1760928001416
Jorge E,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1760317085894
Unfortunately the washer would need extensive repair. No warranty of course. So I’ll have to replace it. But the representative was very kind and explained everything as he went., He was very professional.
Yvette T,
Customer service response - Thank you for your kind review, Yvette! We're glad to hear our representative was professional and thorough in explaining the situation, despite the unfortunate need for replacement.
Sears Home Services on 1760316852913
Nathan H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1755463027095
Julie M,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1754880128085
Very nice and answered all of our questions. Very professional
Bob W,
Customer service response - Thank you for your kind review, Bob! We're delighted to hear our technician was professional and answered all your questions.
Sears Home Services on 1753228890352
