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2757 NW Stewart Parkway Reviews
Read reviews from customers who used our services at 2757 NW Stewart Parkway
Total reviews
84
Average Rating
4.5/5
Jorge E,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1760317085894
Unfortunately the washer would need extensive repair. No warranty of course. So I’ll have to replace it. But the representative was very kind and explained everything as he went., He was very professional.
Yvette T,
Customer service response - Thank you for your kind review, Yvette! We're glad to hear our representative was professional and thorough in explaining the situation, despite the unfortunate need for replacement.
Sears Home Services on 1760316852913
Nathan H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1755463027095
Julie M,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1754880128085
Very nice and answered all of our questions. Very professional
Bob W,
Customer service response - Thank you for your kind review, Bob! We're delighted to hear our technician was professional and answered all your questions.
Sears Home Services on 1753228890352
He was quick and efficient
Gloria C,
Customer service response - Thank you for your kind review, Gloria! We're delighted to hear our technician was quick and efficient.
Sears Home Services on 1752627556683
Doreen W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1751252392993
excellent and comprehensive service. i liked that everything was clearly explained to me
Debbie C,
Customer service response - Thank you for your kind review, Debbie! We're delighted to hear you appreciated the excellent and comprehensive service and clear explanations.
Sears Home Services on 1751251149396
Jim, the Sears Service man who came out today was very helpful. He reset the temperature to make it the right temperature, since it was anywhere from 50 to 20 degrees lower than what was set. I don't know why anyone would make an appliance that doesn't automatically go to the set temperature, but apparently Frigidaire does. He also called Frigidaire and asked about the clock being off by about a minute a day. They blamed it on our place of residence and said there was nothing they could do about it. I will never buy anything from Frigidaire again after this experience. They make stupid look good - but it really isn't. I am going to call Frigidaire directly again and they will probably send out another repair man. I have had the first repair man come 5 or 6 times and Jim came the first time today. We had not noticed the temperature problem until after the last time the first repair man came, so nothing can be blamed on him.
Jeff B,
Customer service response - Thank you for your detailed feedback, Jeff. We're glad Jim could assist you with the temperature issue, and we appreciate your patience with the ongoing situation.
Sears Home Services on 1750042746470
Technician tested it on a fifteen min dry cycle and nothing happened. Told me to keep using the machine and if it heats up again call a technician again. Filters were all cleaned the way they were supposed to be. It must be in the coil that removes the liquid and the lint. The machine builds up moisture and it is not suppose to. Not to the point where the clothes are very wet. The tech explained that the lint does not go through the regular type exhaust to the outside. Very poorly designed. The lint filter on top is cleaned every time a load is done and I can never clean it all inside the filter compartment. You may want to supply a brush or vaccum apparatous to clean inside upper filter area good. The bottom filter only has a tiny bit of lint and I empty it every week. I think the washer/ dryer combo is a great idea but if I have to call a technician to come out every time the code 353 comes on it is ridiculous. Plus I bought the machine as a convenience not a headache. This situation needs to be resolved. TY
Patricia K,
Customer service response - Thank you for your detailed feedback, Patricia. We're glad our technician could assist, and we appreciate your insights on the machine's design. Please contact us directly if the issue persists, so we can help resolve it.
Sears Home Services on 1747025893675
