2757 NW Stewart Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ron S
Knowledgeable and User Friendly. Kept us posted on ETA & arrived as stated. Suggested/Recommend solution to issue/problem. Hope It Works! RMS
Meekcoffee F
I have not been here. But I want to bring this information to everyone's attention. The address shown on here and the site is for WinCo Foods, not for Sears Appliance Repair
Customer service response - Thank you for bringing this to our attention. We will look into this issue to ensure accurate information is provided.
Sears Home Services on April 27, 2025
Lois J
Didn't do much. Racked up a big bill of what it might be but didn't tear into the machine to check stuff out. Pushed me to buy a new washing machine
Customer service response - We apologize for the trouble you've faced, Lois. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 18, 2024
Lindalynn C
We were told a technician would look at our washer and do a repair, he just googled the problem and tried to make us sign a document that said it would cost $1200 ! $120 charge for that? We could have googled it for free! Rip off. P. S. We bought new washer dryer for under $1200!
Customer service response - We apologize for the trouble you've faced, Lindalynn. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on May 07, 2025
Jamie L
Took 2 months of R/S appts on Sears end to get someone here. Tech broke a piece of he freezer & didn’t tell me , found the piece under old broken bulb.
Customer service response - We apologize for the trouble you've faced, Jamie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 29, 2025
Dennis Z
AI doesn’t work for what I was referred to by FAHW so you’re missing important calls from people with appliance issues
Customer service response - We apologize for the trouble you've faced, Dennis. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on February 03, 2025
Diane R
The problem still hasn't been fixed and I have not had a dryer for over a month.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on March 18, 2024
Nana P
Still not making ice as it should. Very very slow. Not sure its fixed. Very frustrated.
