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2757 NW Stewart Parkway Reviews
Read reviews from customers who used our services at 2757 NW Stewart Parkway
Total reviews
79
Average Rating
4.5/5
We are pretty disappointed and frustrated at this point with the service for our Samsung Refrigerator. This is the second time the technician has been called out for the problem. The water was not dispensing the first time and he told us not to clean out the ice tray if it happens again. Two weeks later the water quit dispensing. We called in a service call. It takes 4-5 days for him to get here and the water started working before he got there for no apparent reason. He did defrost the ice maker and had some ideas of what might be wrong with the water. He said the water was a separate problem. He did not investigate or try to fix that. We are fairly certain it will quit working and might do the same thing before he can get here again.
MIdge P,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1773275246041
Didn't do much. Racked up a big bill of what it might be but didn't tear into the machine to check stuff out. Pushed me to buy a new washing machine
Lois J,
Customer service response - We apologize for the trouble you've faced, Lois. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1724031862387
I paid 170$ just for them to tell me my breaker was tripped.
Eric J,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1773360819575
A H,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1760061035440
We were told a technician would look at our washer and do a repair, he just googled the problem and tried to make us sign a document that said it would cost $1200 ! $120 charge for that? We could have googled it for free! Rip off. P. S. We bought new washer dryer for under $1200!
Lindalynn C,
Customer service response - We apologize for the trouble you've faced, Lindalynn. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746603621618
Took 2 months of R/S appts on Sears end to get someone here. Tech broke a piece of he freezer & didn’t tell me , found the piece under old broken bulb.
Jamie L,
Customer service response - We apologize for the trouble you've faced, Jamie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745977753843
AI doesn’t work for what I was referred to by FAHW so you’re missing important calls from people with appliance issues
Dennis Z,
Customer service response - We apologize for the trouble you've faced, Dennis. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1738639124761
The problem still hasn't been fixed and I have not had a dryer for over a month.
Diane R,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1710809896737
Still not making ice as it should. Very very slow. Not sure its fixed. Very frustrated.
Nana P,
