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4311 S 6th St Reviews
Read reviews from customers who used our services at 4311 S 6th St
Total reviews
15
Average Rating
4.6/5
Very happy with our results!
Linda G,
Donald R,
Dennis E,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1719797943900
I understood the diagnostic fee of $129. He removed the back of the freezer to show me the fan was not blowing, and I asked him to change the water filter while he was here (I already had the new filter) and since I was paying the $129. He accidently broke off the handle. I already ordered another one and replaced it. Just another added cost. He told me it was cost $689 to replace the part. I looked up the part, it is under $20. I did not want him to order it for me, yet I was still charged $50 over the diagnostic fee for him to diagnose it. I am very unhappy with that extra charge. He seemed like a nice person. I assume he is only doing what Sears is making him do. edit- I just now saw your reply about contacting you. Please give me the contact info.
Diane N,
Customer service response - Thank you for your feedback, Diane. We're sorry to hear about the extra charge and your dissatisfaction. Please contact us directly so we can address your concerns.
Sears Home Services on 1737349627463
Christina H,
Customer service response - Hi Christina, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1707183135303
