4311 S 6th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dolly T
Excellent service!
Customer service response - Thank you for your positive feedback, Dolly! We're glad to hear you received excellent service.
Sears Home Services on May 26, 2025
Sherrie D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 22, 2025
Ward W
Bret was professional, speedy, and effective, and he taught me some imoportant things about my machines.
Customer service response - Thank you for your positive feedback, Ward! We're glad to hear that Bret was professional, speedy, and informative during your service.
Sears Home Services on October 27, 2024
Joan T
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 12, 2024
Mary A
Bret was friendly and efficient.
Customer service response - Thank you for taking the time to leave a review! We appreciate your feedback and are glad to hear that Bret provided friendly and efficient service.
Sears Home Services on February 08, 2024
Miles N
found the problem and fixed it quickly
Linda G
Very happy with our results!
Donald R
Diane N
I understood the diagnostic fee of $129. He removed the back of the freezer to show me the fan was not blowing, and I asked him to change the water filter why he was there and I was paying the $129. Told me it was cost $689 to replace the part. I looked up the part, it is under $20. Since I did not want him to order it for me, I was still charged $50 over the diagnostic fee for him to diagnose it. I am unhappy with that extra charge. He seemed like a nice person. I assume he is only doing what Sears is making him do.
Customer service response - Thank you for your feedback, Diane. We're sorry to hear about the extra charge and your dissatisfaction. Please contact us directly so we can address your concerns.
Sears Home Services on January 19, 2025
Dennis E
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on June 30, 2024
