685A Highway 101 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (49 reviews)

Gail K

June 07, 2025

I was charged $129.00, was told my dishwasher was fixed, NOT! Used today, 1st time after Jim left, dishwasher does not DRAIN, Sears SCAMMED ME! Do not use this company!!! They'll milk you for $$$'s and scam you. Call center is out of the USA, can't understand the foreign accent. Sears will take advantage of a old lady to the max!

Source: Google

Customer service response - Thank you for your positive feedback, Gail! We're thrilled to hear Jim was able to fix your dishwasher and provide excellent service, even in a rural area.

Sears Home Services on June 05, 2025

R A

March 24, 2025

After over 5 weeks and four different times one of your TECHNICIANS been here to fix our washer, still not working. Pure bs you’re a crp company…(:

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you found our technician both nice and knowledgeable.

Sears Home Services on March 13, 2025

Trini P

December 19, 2024

They don’t fix the problem

Source: Google

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on December 19, 2024

Ronald S

September 15, 2024

This store is no longer open.

Source: Google
Average Rating: 4.5/5 (49 reviews)