685A Highway 101 Reviews

Read reviews from customers who used our services at 685A Highway 101


Total reviews

80


Average Rating

4.6/5

August 14, 2026
Overall rating

Pat was wonderful! He went above and beyond, and I never felt pressured to buy anything. He provided all the available options, but best of all, we figured out my fridge's issue, and I am so relieved! Thank you, Pat!

Aya L,

Customer service response - Thank you for your feedback, Aya! We're glad to hear Pat went above and beyond and helped resolve your fridge's issue without any pressure.

Sears Home Services on 1786666041443

August 13, 2026
Overall rating

Tech was friendly and knowledgeable. Did awesome job. Dispatch an absolute joke! Full no show for 8/12 appointment, no call, zero notification. INEXCUSABLE

Mike G,

Customer service response - Thank you for your feedback, Mike! We're glad to hear the technician was friendly and knowledgeable, but apologize for the issues with dispatch and lack of communication.

Sears Home Services on 1786663927481

July 21, 2026
Overall rating

Marielle M,

Customer service response - Thank you for the amazing 5-star review, Marielle! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784657609023

July 02, 2026
Overall rating

Very professional and personable: took the time to explain the problem clearly. Thank you!

Tallulah K,

Customer service response - Thank you for your feedback, Tallulah! We're glad to hear the technician was professional, personable, and took the time to explain the problem clearly.

Sears Home Services on 1783012208951

July 01, 2026
Overall rating

Great and fast service.

David L,

Customer service response - Thank you for your feedback, David! We're glad to hear you received great and fast service.

Sears Home Services on 1782931082965

June 23, 2026
Overall rating

Tech arrived before noon, good time for us. Looked like he had been working, but was clean enough to enter our house an do the new part installation. He was quick, experienced as not to have to spread out instructions like I'd of likely done :) Nimble enough to set in front of the washer, legs crossed. Tech showed me how the new part fits and how it secured. Great, friendly personality.

M G,

Customer service response - Thank you for your feedback, M Grove! We're glad to hear the repair person arrived on time and maintained cleanliness.

Sears Home Services on 1782252503641

April 21, 2026
Overall rating

Fast and efficient . Was able to give us a estimate of repairs in short time

sheridan K,

Customer service response - Thank you for your feedback, Sheridan! We're glad to hear the service was fast, efficient, and you received a quick estimate for repairs.

Sears Home Services on 1776811983972

July 09, 2026
Overall rating

Very knowledgeable and friendly

Mark E,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1775606862478

March 19, 2026
Overall rating

We had a good experience to handle a Samsung warranty repair for my new Bespoke All in one washer/dryer. The original appointment was able to be moved a couple days sooner. The problem was able to be diagnosed very quickly and thankfully he, Patrick, had with him what was needed. We were up back and running with the one appointment! The bad part, now I need to catch up on my laundry LOL

Jessica L,

Customer service response - Thank you for your positive feedback, Jessica! We're glad to hear Patrick was able to quickly diagnose and resolve the issue with your Samsung washer/dryer in one appointment.

Sears Home Services on 1773879489984

March 15, 2026
Overall rating

Pat was a tremendous help. He is so knowledgeable and fixed my refrigerator with ease. He was very respectful and friendly. Very pleasant to work with.

Jen,

Customer service response - Thank you for your positive feedback, Jen! We're glad to hear Pat was knowledgeable, respectful, and friendly while fixing your refrigerator.

Sears Home Services on 1773622976022

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