Appointment Lookup
802-552-4364
1152 Marine Dr Reviews
Read reviews from customers who used our services at 1152 Marine Dr
Total reviews
67
Average Rating
4.6/5
Patrick was very friendly and figured out our problem in no time. Unfortunately, the problem was not our dryer, but our electrical panel supporting the dryer.
Sandy O,
Customer service response - Thank you for your review, Sandy! We're glad to hear Patrick was friendly and quickly identified the issue with your electrical panel.
Sears Home Services on 1749771819059
Jonel the repair guy was super friendly and very informative about what he was doing. He was very nice to be around.
Hans B,
Customer service response - Thank you for your review! We're glad to hear that Jonel was friendly and informative during your service.
Sears Home Services on 1749772037317
My technician was very professional. He worked very hard to get me the best deal on my repair services. He was able to fix the issue in a timely manner.
Lisa B,
Customer service response - Thank you for your review, Lisa! We're glad to hear that your technician was professional and worked hard to provide you with the best service.
Sears Home Services on 1749083136817
Melanie S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1748825458773
Mark C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1748825458760
Did a great job
Jeff S,
Customer service response - Thank you for your review, Jeff! We're glad to hear you were satisfied with the job done.
Sears Home Services on 1748480093621
The repair technician was great. I think his name was Jonel. He was very professional and flexible with me regarding the schedule. He put everything back exactly how it was before leaving. The experience I had with scheduling was not positive. Sears now uses AI technology rather than speaking to a real human. Despite correcting my address with AI, the technician was sent to the wrong address. The time window for the appointment was also not correct. AI scheduled and confirmed with me a specific time window due to my work schedule and the technician was not provided this information. He arrived at the wrong address about five hours before the appointment I had scheduled. Luckily, he had my number and called me and we were able to work it out so he could move onto his other jobs and return to my correct address at the end of his day. I would give the technician five stars, but I would give the AI technology used to schedule the appointments zero out of five stars.
Katie M,
Customer service response - Thank you for your feedback, Katie! We're glad to hear Jonel provided great service and was flexible with scheduling. We apologize for the issues you experienced with our AI scheduling system.
Sears Home Services on 1747358124440
Susan D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1747272790650
Tech was off the charts helpful.
MomEliz,
Customer service response - Thank you for your review! We're thrilled to hear that our tech was extremely helpful.
Sears Home Services on 1746496118200
Very kind/friendly. Good service.
Jenny F,
Customer service response - Thank you for your review, Jenny! We're happy to hear you received kind and friendly service.
Sears Home Services on 1746489660383
