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2059 14th Ave Reviews
Read reviews from customers who used our services at 2059 14th Ave
Total reviews
75
Average Rating
4.7/5
Washer still not working
James was very professional. Although my washer is still doing the same thing. He was timely and communicative but our problem still persists.
Christy C,
Albany, ORTech fine but price wrong and not covered
Tech did what he could but I was quoted 99 dolllars and it was 119 and sears said it was covered by warranty and it was not- complete waste of money- not techs fault
Tom M,
Albany, ORWash machine repair
The repairs for my washer had to be done twice I've been with out a washer for over 2 months. The repairs were fine but repair man left all used parts outside I believe they should have taken used parts and left no mess. I will probably not buy warranty again
Art T,
Jefferson, ORCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1730761883463
5 reschedules after waiting
Horrible routing and service experience. To much to actually document with the icing on the cake of after 5 attempt to actually get someone to arrive, multiple escalations with Thor and sears, and once the tech FINALLY ARRIVED he was unable to do anything because Thor service was unavailable to take the call. This rating has nothing to do with technician but the half ass process associated with your order fulfillment process. Never recommend, never do business with. Issue unresolved and thrown back in the hopper to reschedule with sears and Thor tossing the ball back and forth with the customer paying the price.
Michele J,
Lebanon, ORCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1733009984962
Unable to repair
Sears has been unable to repair my washer that's been broken since 12/24/23 stuck between 2 repair technicians seras uses neither has been able to repair. Won't be buying a extended warranty from sears again. Oh only number to call takes you to someone in India call center to. So frustrating !!!!!
Michael B,
Lebanon, ORCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} . We look forward to hearing from you.
Sears Home Services on 1707874268157