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2059 14th Ave Reviews
Read reviews from customers who used our services at 2059 14th Ave
Total reviews
75
Average Rating
4.7/5
Washer repair
On time very polite and even though the washer was beyond repair he took the time to explain how the next steps work
Tanna E,
Albany, ORAwesome
Austin was very productive and professional during the repair on our washer. Excellent attitude, experienced, motivated and all around joy to have him work on our equipment...
Michael B,
Terrebonne, ORTechnician review only
I'm giving a 5 start only for TROY. Sears would not get this rating because the issue is ongoing. Troy was great, however, completely uneeded visit. Sears is not doing a good job tracking the issue for service and sent him out needlessly. I'm still holding while Sears "researches" for my replacement product. I have yet to receive it. I sent a cancel message, but it never reached Troy. He was kind and punctual and I felt bad he made the unncessary trip. Hopefully we'll get this part in soon.
Sandra S,
Albany, ORAustin is very nice
AUSTIN TREATED US LIKE WE REAL PEOPLE. LOT OF PEOPLE TALK DOWN TO US. BUT NOT AUSTIN. HEBWASBSO POLITE.
Rotha L,
Terrebonne, ORFixed problem
He replaced the control panel quickly. Only complaint is Sears gives an eight hour window to be home, but repairman gave 30 minutes notice via phone so it worked out.
James A,
Albany, ORExcellent Serviceman!
Troy fixed the display panel on our microwave. It took him three calls which were not his fault. He diagnosed the problem, had the parts sent to our house and installed them. He worked fast and was clear in his explanation of what the problem was. I would give him the maximum number of gold stars. He was GREAT!
Skip F,
Newport, ORPrompt repair
Very pleased with the response. Time of getting my washer fixed. Also, the communication worked very well for our family.
Alethea B,
Seal Rock, ORNice guy and answered all my questions
Josh called me before arriving and arrived on time. He answers all my questions, did the diagnostic and provide options. He also gave me some good recommendations which I really appreciate.
Victor L,
Albany, ORRepairs on 2-21-2024
Had a therapy appointment at the time Troy was coming. He came later in the day. Fixed the Frig and everything went well.
Janet S,
Gleneden Beach, ORdryer repair
He was great. Fast and efficient. K ew wxactly what to do.
David H,
Newport, OR