4400 S Western Ave Reviews

Highly recommend sears Appliance Repair for HVAC services 10 out of 10. They were on time and sent real time service tech updates. Speedy and accurate service and super professional and could explain truthfully the job that was being done! Only con is i did have to wait for a technician to be assigned to my ticket a few days, but overall worth the wait. We need more technician like James in the world he was nice and professional!

James from Sears came and added freon to my outside air unit. He also cleaned the coils, so hopefully my air will keep up with the incoming heat. He was prompt and professional.

James R serviced our air conditioner today and did an excellent job. He was personable, professional, and took the time to clearly explain the issue and the solution. I appreciate his thoroughness and would gladly request him again.

James was professional and knowledgeable.he was efficient and answered all of my questions.

Our repairman was excellent He responded to my questions and helped me to understand what was needed. I would want him on any job he felt he could handle. He repaired my AC.

Randell was prompt, friendly and fixed my issue quick.

The Technician was great. I was the last one seen and I know he had to be tired, but he was patient, friendly, and understanding. It was my Air Conditioner and I thought it might need more Freon, nope it just needed cleaning. He was thorough and made sure all parts was in working order.

We had Randal from Sears fix our 2006 Thermador Range. We've owned the home since 2019 and had multiple technicians from OTHER companies work on it with varied success. The oven had stopped working completely - over the past few years the time to 'preheat' to 350 had grown from 1 hour to 6 hours. For Thanksgiving I had to turn it on the night before - just to make sure! Anyway, last person to work on it before Randal looked at the oven and just said 'its old, not much can be done'. We were already looking at the shocking price of a new range and were almost there when I decided to make a last ditch effort and call Sears - because they actually listed Thermador on the website. We have had great success with Sears in the past as well on other appliances. anyway, Randal came out, identified the problem (igniter), found a place to order it since it obviously was discontinued, ordered it and came out the following week (yesterday) and fixed it in 45 minutes! Outstanding TEN ********** STAR SERVICE!!! This is a long review, but honestly, we are shocked at the speed and quality of this repair! Truly. Every time in the past we had to have our Thermador worked on (always one of the burners needed replacement igniter), it would take, literally months. They came out, they ordered the part, they came back out, they ordered the wrong part, ordered a new part, came out again - start to finish: 6-8 weeks. With Sears: start to finish: 7 days! Enough said - highly recommend their service and Randal was amazing! Thank you Sears for having such great technicians on your team!