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4400 S Western Ave Reviews
Read reviews from customers who used our services at 4400 S Western Ave
Total reviews
273
Average Rating
4.2/5
Technician was awesome.
Becky B,
Customer service response - Thank you for your positive feedback, Becky! We're happy to hear that you had an awesome experience with our technician.
Sears Home Services on 1754440069295
This rating is for the tech. I had all the same issues others had with multiple cancellations and reschedules. The biggest flaw overall is the Sears service/scheduling system.......it's horrible. My appointment was cancelled by Sears at least 3 times with various reasons. However once i was finally able to get my warranty service repair appt it went smoothly. I would rate the technician a 5 he was very informative and fixed my dryer.
Cindy K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1753662695574
Charles L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1753232162575
Troy was so kind he explained everything and was very patient with. He was great and I appreciate the time he spend
Donna D,
Customer service response - Thank you for your positive feedback, Donna! We're happy to hear that Troy was kind, patient, and took the time to explain everything to you.
Sears Home Services on 1753056799695
My technician Terrance was excellent. He was persistent in getting the issues resolved. Very professional and friendly.
Jacki R,
Customer service response - Thank you for your positive feedback, Jacki! We're happy to hear that Terrance was professional, friendly, and persistent in resolving your issues.
Sears Home Services on 1752808134877
Victor was very helpful in assessing and diagnosing our washing machine issue. The Sears platforms were very diligent on informing me when Victor would be arriving and confirming the appointment. I recommend!
Jenn E,
Customer service response - Thank you for your positive feedback, Jenn! We're happy to hear that Victor was helpful and that you appreciated our communication throughout the process.
Sears Home Services on 1752715268510
Technician and service were great! Thank you!
Kelly G,
Customer service response - Thank you for your positive feedback, Kelly! We're happy to hear that you had a great experience with our technician and service.
Sears Home Services on 1752628734052
He was very informative and professional
Eric T,
Customer service response - Thank you for your positive feedback, Eric! We're happy to hear that our technician was informative and professional.
Sears Home Services on 1752628733286
Rebecca O,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1752458278462
I have the Sears Appliance Warranty here in Norman, Oklahoma. I have used them several times for repairs on my appliances. Today I had the pleasure of meeting Troy who came to repair my refrigerator. Troy quickly diagnosed the problem, and had the part with him, and installed the part . The refrigerator immediately began working again. Troy gave me instructions on how long before I could return food to my unit, and how I could be sure my unit was working properly after the time was up he had advised me to wait. Troy cleaned up, and replaced all the panels, front and rear, and left my house. Troy was a professional, with a great attitude, and it was a pleasure to have in our house.
David W,
