4400 S Western Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Heather J
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 23, 2024
Terry H
Harold was great. He even cleaned everything. He was very nice and professional. A+
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 23, 2024
Ou B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 14, 2024
A M
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 07, 2024
jodi I
Mr. Troy is the best!!!
Customer service response - Thank you for your enthusiastic feedback! We're delighted to hear that Mr. Troy provided you with excellent service.
Sears Home Services on October 06, 2024
Brad G
Victor was fine. The issue I have in my situation is that LG sent you a letter or email stating that they approved Home Warranty of America to allow your office to order the arts needed to repair my refrigerator. Victor has been here twice. The answer is so simple. We just need you to order the parts. LG already approved the compressor. However the refrigerator is still not repaired.Troy was supposed to come out and repair my refrigerator today. He called and said he had zero notes on my case. He was going to call me back once he found out why. He never returned my call or came out. I.would give him zero stars for today. Brad George
Customer service response - Thank you for your feedback, Brad. We appreciate your patience and will ensure that the necessary parts are ordered promptly to resolve your refrigerator issue.
Sears Home Services on September 17, 2024
Lawania J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 16, 2024
Jack M
Most courteous and knowledgeable tech I have had in from the three that have been here to attempt to install the invalid parts! With the correct parts,he performed with excellent acuity to repair unit and explain the procedures to return the unused parts ! Can I request his return if any further repairs are needed on our refrigerator??
Customer service response - Thank you for your wonderful review, Jack! We're delighted to hear about your positive experience with our technician. Please contact us directly to discuss any future service requests.
Sears Home Services on September 15, 2024
Toy W
My tech called to verify appointment, and he was prompt. He also went above to solve the problem. Very pleasant man!
Customer service response - Thank you for your positive feedback, Toy! We're delighted to hear that our technician provided prompt and exceptional service.
Sears Home Services on September 15, 2024
CZMate P
He was very professional and very thorough with his inspection and diagnostic check. Only made repairs there were necessary.
Customer service response - Thank you for your 5-star review! We're thrilled to hear that you appreciated the professionalism and thoroughness of our service.
Sears Home Services on September 02, 2024
