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4400 S Western Ave Reviews
Read reviews from customers who used our services at 4400 S Western Ave
Total reviews
273
Average Rating
4.2/5
Mitchell S goes above and beyond Always very courteous kind and respectful He represents your company very well.
j. G,
Customer service response - We're thrilled to hear about your positive experience with Mitchell S and appreciate your kind words about his professionalism. Thank you for taking the time to share your feedback.
Sears Home Services on 1719196217058
J B,
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719197721467
Technician was polite and very knowledgeable in what he was repairing. Great job!!!
Vickie W,
Customer service response - Thank you for your feedback! We are thrilled to hear about your positive experience with our knowledgeable and polite technician.
Sears Home Services on 1718675297040
Robert B,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718159947716
Repairman explained everything very professionally
Dwight M,
Customer service response - Thank you for acknowledging our team's professionalism; we're glad you had a positive experience.
Sears Home Services on 1716966017505
The first tech did not open the dryer and assumed it was the heating element. Waited for the part and thought I had an appointment already scheduled. Waited all afternoon and a no show. Different tech came today and took the dryer apart. It was not the heating element, but found a burnt wire. He fixed it and the problem was solved. I waited a week for nothing. Grateful the second tech knew his “stuff.”
Melissa P,
Customer service response - We apologize for the initial oversight and the inconvenience it caused, and we're glad to hear the issue was resolved on the second visit. Thank you for your feedback, it helps us improve.
Sears Home Services on 1716875318928
Phillip C,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1714535448952
The request to review was specifically for my Technician. Markland came exactly when he said he would, diagnosed the problem quickly, and forwarded the replacement information for my A/C unit on for further processing. I couldn’t be happier with his service. However, getting the appointment set up was extremely difficult. For three days all I was able to do was try to set it up through an automated system, which wasn’t working, and would only circle back around to the initial request, and I had to start all over again. Finally, on the third day I was able to get through, and even then it took some time to get the appointment set up. Hopefully, the rest of the process on the replacement unit will go quickly.
Richard K,
Customer service response - Thank you for recognizing Markland's dedication and expertise. We apologize for the difficulties in scheduling your appointment and are working to improve this process.
Sears Home Services on 1710996572660
Bob B,
Customer service response - Thank you so much for the fantastic 5-star rating, Bob! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1710743507015
Randal is awesome he needs a raise he is very professional and takes care of his customers
Wendell P,
Customer service response - A big thank you, Wendell, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710743506600
