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4400 S Western Ave Reviews
Read reviews from customers who used our services at 4400 S Western Ave
Total reviews
297
Average Rating
4.2/5
Helen E,
Aaron was great. Always had a great experience with Sears repair technicians!
Curtis H,
Showed up when they said they would. Found proble immediately did repair ac working as it should
M M,
Customer service response - Thank you for your feedback, M Marks! We're glad to hear the technician arrived on time, found the problem immediately, and got your AC working as it should.
Sears Home Services on 1783378106603
Bettye T,
Karlene C,
Customer service response - Thank you so much for the fantastic 5-star rating, Karlene! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1707175597651
James, the technician assigned to repair my a/c unit was a very competent and professional worker. However, when my Home Warranty provider decided to not cover the cost of completing the repairs, I could not contact SHS because all of their emails to me were "No Reply." I needed the answers about what James had found, but no way to contact SHS.
Ruff Y,
Customer service response - Thank you for your feedback, Ruff. We're glad to hear James was competent and professional, and we apologize for the communication issues; please contact us directly for assistance.
Sears Home Services on 1783990024875
all is good i now have ice!
Russell O,
Customer service response - Thank you for your feedback, Russell. We're happy to hear you now have ice!
Sears Home Services on 1779127693374
Randall, my service tech was absolutely phenomenal. I would pick him everytime if I could. The "must be home from 8am-5pm window" with no updates throughout the day is a little crazy to me. It took 8.5 hours for the tech to show up to my house, it would be nice if a round about eta, such as morning or afternoon could be provided so a whole days worth of time doesn't go to waste.
Candice O,
Customer service response - Thank you for your feedback, Candice! We're happy to hear that Randall provided excellent service. We apologize for the inconvenience with the scheduling window and appreciate your suggestion for improvement.
Sears Home Services on 1765767066767
Friendly and professional service.
Gladys M,
Customer service response - Thank you for your positive feedback, Gladys! We're happy to hear that you received friendly and professional service.
Sears Home Services on 1754440218479
My technician was full of knowledge and worked my situation out perfectly.
Pamela M,
Customer service response - Thank you for your positive feedback, Pamela! We're happy to hear that your technician was knowledgeable and resolved your situation perfectly.
Sears Home Services on 1753228888268
