4400 S Western Ave Reviews

Read reviews from customers who used our services at 4400 S Western Ave


Total reviews

273


Average Rating

4.2/5

September 07, 2025
Overall rating

Came out yesterday to repair our dishwasher that night. It was making a noise we called and they said if they came out and it was a different issue they charged us another diagnostic charge. The first charge was $300 and all he said was that the overflow had filled up now it’s making a noise and they want to charge us more money if you value your money don’t use Sears. They’ll rip you off.

Claude F,

Customer service response - We're really sorry to hear about your experience, Claude. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1757298165762

August 25, 2025
Overall rating

A tech never showed up and I waited for 6 hours.

Morgan M,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1756082207515

July 16, 2025
Overall rating

The service was inexperienced and was calling others on what he needed to do. He didn’t leave me any type of invoice explaining what he found wrong with my ac system.

Marvin S,

Customer service response - We apologize for the trouble you've faced, Marvin. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1752717226956

October 09, 2024
Overall rating

My unit has been down over a month. I have lowes warranty and 1st guy never came, 2nd guy ordered parts, 3rd guy was actually 1st guy and said he switched parts but could not assemble alone and would come back following morning, then got put off again......

Beth B,

June 29, 2024
Overall rating

Lied about being in norman

Dean W,

October 11, 2024
Overall rating

Terrible service. They don’t take AMEX and didn’t say so until after the repair and ready for payment. They took the part back out before trying to find a resolution. Wouldn’t recommend using them.

Christopher D,

July 11, 2025
Overall rating

The technician was orgamented and did not hook back Up the dryer. My husband had to do it. This technician was very lazy and did not want to do his job.

Charlotte J,

Customer service response - We apologize for the trouble you've faced, Charlotte. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1752195100788

July 07, 2025
Overall rating

Neither Josh or James filed the paperwork correctly, delaying my claim a week, then the job was not finished…no wonder Sears is bankrupt

brady J,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1751868933870

June 26, 2025
Overall rating

Ai is stupid. And way too high for labor. Will never use again and tell everyone to never use sears total rip off!!!! Not even a one star!

Tina B,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1750982377912

June 26, 2025
Overall rating

Waaaaay overpriced!!!! Tarance my tech was awesome, but price was utterly ridiculous

chuck M,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1750982377946

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