6909 E Reno Ave Reviews

Read reviews from customers who used our services at 6909 E Reno Ave


Total reviews

146


Average Rating

4.5/5

September 14, 2026
Overall rating

Was very please with the services

Teresa R,

Customer service response - Thank you for your feedback, Teresa! We're glad to hear you were pleased with the services.

Sears Home Services on 1789408851217

September 11, 2026
Overall rating

Was very knowledgeable and friendly!

Roddy E,

Customer service response - Thank you for your feedback, Roddy! We're glad to hear the technician was knowledgeable and friendly.

Sears Home Services on 1789124088132

September 09, 2026
Overall rating

He was very good. Made sure everything was done right and the air conditioner was running as it should be. Very polite and nice young man.

Don C,

Customer service response - Thank you for your feedback, Don and Darlene! We're glad to hear the technician ensured everything was done right and that your air conditioner is running well.

Sears Home Services on 1789050052772

September 08, 2026
Overall rating

Technician came early. Explained situation with air conditioner. Paid him deductible he diagnosed and repaired unit. Professional attitude polite. Would recommend to anyone looking for repair on warranty covered items.

Dennis B,

Customer service response - Thank you for your feedback, Dennis! We're glad to hear the technician was early, professional, and polite, and that he successfully diagnosed and repaired your air conditioner.

Sears Home Services on 1788970846004

August 27, 2026
Overall rating

Ray H,

Customer service response - Thank you for the amazing 5-star review, Ray! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787928274552

August 24, 2026
Overall rating

Hoods2428,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787610358764

August 23, 2026
Overall rating

Peter B,

Customer service response - Thank you for the amazing 5-star review, Peter! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787585279338

August 17, 2026
Overall rating

The Sears Technician did a great job in resolving the leak happening with our A/C unit in the attic upstairs. He showed us picks and explained the work that he performed.

Sheldon M,

Customer service response - Thank you for your feedback, Sheldon! We're glad to hear the technician did a great job resolving the leak and explaining the work performed.

Sears Home Services on 1786998695089

August 16, 2026
Overall rating

What a great experience! So wonderful

B A,

Customer service response - Thank you for your feedback! We're glad to hear you had a great experience.

Sears Home Services on 1786982897190

August 27, 2026
Overall rating

Dennis was very professional, courteous and thorough.

allen L,

Customer service response - Thank you for your feedback, Allen! We're glad to hear James was professional and thorough.

Sears Home Services on 1786637271776

July 29, 2026
Overall rating

The only reason ai am giving a 5 is because Dennis (technician) was very courteous and professional. The company itself is a one star only because of communication. They tell you someone has to be there from 8 to 5. Then they txt you with a two hour window and it changed 4 times. The only way you know is to keep checking your email. You can’t talk to a live person just AI or a bot. It was the most frustrating ordeal and I had to sit in a house with no AC from 8am to 7:30p.

A H,

Customer service response - Thank you for your feedback, A H. We're glad to hear Dennis was courteous and professional, and we're sorry for the communication issues you experienced.

Sears Home Services on 1785384394534

July 26, 2026
Overall rating

The service was timely, professional and communication was excellent. Harriet arrived on time, and completed the work quickly and efficiently.

Bruce H,

Customer service response - Thank you for your feedback, Bruce! We're glad to hear the service was timely, professional, and the communication was excellent.

Sears Home Services on 1784904265744

July 22, 2026
Overall rating

Kelsey F,

Customer service response - Thank you for the amazing 5-star review, Kelsey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784764616780

July 22, 2026
Overall rating

James is a stellar HVAC technician. He answered the call once more without fail! He is very timely, courteous and very serious about his work. I cannot say this enough...he puts the client first and is a pleasure to work with. Thank you James!

Jeremy K,

Customer service response - Thank you for your feedback, Jeremy! We're glad to hear James was timely, courteous, and a pleasure to work with.

Sears Home Services on 1783725361671

July 10, 2026
Overall rating

Dennis R was very professional and communicated exceptionally about the repairs that had to be made. He was very courteous and personal and I would give him 10 stars if I could.

Brenda W,

Customer service response - Thank you for your feedback, Brenda! We're glad to hear Dennis was professional, communicated exceptionally, and provided courteous service.

Sears Home Services on 1783715529825

July 05, 2026
Overall rating

Dennis did a thorough job, while remaining professional and friendly. Best experience I received.

Lori I,

Customer service response - Thank you for your feedback, Lori! We're glad to hear Dennis provided a thorough, professional, and friendly service, making it your best experience.

Sears Home Services on 1783309615403

June 25, 2026
Overall rating

James spent plenty of time checking everything out. Kept us updated step by step as he went along. Very friendly and professional.

Tenna S,

Customer service response - Thank you for your feedback, Tenna! We're glad to hear James was thorough, kept you updated, and provided friendly and professional service.

Sears Home Services on 1782490955511

June 17, 2026
Overall rating

David C,

Customer service response - Thank you for the amazing 5-star review, David! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781740369571

May 07, 2026
Overall rating

The 2 gentlemen that showed up did an awesome job. Highly recommend both of them.

Tracey H,

Customer service response - Thank you for your feedback, Tracey! We're glad to hear the two gentlemen did an awesome job and that you highly recommend them.

Sears Home Services on 1778202143178

April 13, 2026
Overall rating

Nettie H,

Customer service response - Thank you for the amazing 5-star review, Nettie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776105320669

April 09, 2026
Overall rating

The part to repair the stove was more than a new stove. We did purchase the Sears Warrany.

Selma H,

Customer service response - Thank you for your feedback, Selma! We're glad to hear you chose the Sears Warranty, and we hope it brings you peace of mind with your appliance needs.

Sears Home Services on 1775776986031

March 09, 2026
Overall rating

Fixed the issue.

Steve H,

Customer service response - Thank you for your positive feedback, Steve! We're glad to hear that the issue was fixed.

Sears Home Services on 1773100128035

March 05, 2026
Overall rating

Harold was very knowledgeable and professional

Kevin L,

Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear that Harold was knowledgeable and professional.

Sears Home Services on 1772670445874

January 29, 2026
Overall rating

Very professional and thorough

Annette W,

Customer service response - Thank you for your positive feedback, Annette! We're glad to hear that our service was professional and thorough.

Sears Home Services on 1769746667871

January 08, 2026
Overall rating

Great job in minimal time.

Ken D,

Customer service response - Thank you for your positive feedback, Ken! We're glad to hear that the job was completed efficiently.

Sears Home Services on 1767921779760

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