615 Westside Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
elizabeth S
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on February 01, 2024
Jesse C
Customer service response - A big thank you, Jesse, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on January 22, 2024
Vicki F
Nicholas was very nice and polite. He is very knowledgeable.
Customer service response - Thank you for taking the time to leave a review and for recognizing Nicholas's expertise and professionalism. We appreciate your kind words and hope to assist you with any future appliance repair needs.
Sears Home Services on February 07, 2024
Jeffrey W
James A
Paula W
Cody P
Melody M
Technician did not show up or call for 2 appointments after I waited at home all day both days. I spoke with one of the technicians who said he could not help me and would not give me a number to reach a supervisor. This type of service is unacceptable. The dryer is still not fixed. After numerous calls Lowes is now replacing the dryer.
Customer service response - We apologize for the trouble you've faced, Melody. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 21, 2025
Casey W
Scam phone number don't even bother.
Gypsie R
I told you guys that the board was bad in my washer and sent the model number to the washer. But you didn’t tell the technician. All you told him was that it wouldn’t drain. So he wasn’t able to prepare for the repair. I also asked what the charges were going to be to do the repair! Only to find out that that model board was no longer produced! This failure was whomever took the order for repair and charged me for him to show up. I feel ripped off!
