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615 Westside Dr Reviews
Read reviews from customers who used our services at 615 Westside Dr
Total reviews
80
Average Rating
4.8/5
Nicholas was very nice and polite. He is very knowledgeable.
Vicki F,
Customer service response - Thank you for taking the time to leave a review and for recognizing Nicholas's expertise and professionalism. We appreciate your kind words and hope to assist you with any future appliance repair needs.
Sears Home Services on 1707363762810
Jeffrey W,
James A,
Paula W,
Cody P,
I waited all day for repair man to arrive. He got there at 7:45.
Kathleen D,
Customer service response - We apologize for the trouble you've faced, Kathleen. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1783558746298
The tech did not do a good job at fixing my washer after spending $431 to fix it..I was told it still dont work..I will be calling to get a refund. The tech read instructions out of a book more than he new how to fix something.
Vladimir C,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1772419820307
615 Westside Drive in Durant is currently a vacant building. Don’t waste your time going to that location.
J L,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1760316988089
Technician did not show up or call for 2 appointments after I waited at home all day both days. I spoke with one of the technicians who said he could not help me and would not give me a number to reach a supervisor. This type of service is unacceptable. The dryer is still not fixed. After numerous calls Lowes is now replacing the dryer.
Melody M,
Customer service response - We apologize for the trouble you've faced, Melody. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745297591596
I told you guys that the board was bad in my washer and sent the model number to the washer. But you didn’t tell the technician. All you told him was that it wouldn’t drain. So he wasn’t able to prepare for the repair. I also asked what the charges were going to be to do the repair! Only to find out that that model board was no longer produced! This failure was whomever took the order for repair and charged me for him to show up. I feel ripped off!
Gypsie R,
