320 N Commerce St Reviews
Read reviews from customers who used our services at 320 N Commerce St
Total reviews
20
Average Rating
4.7/5
Kelley W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1725419688201
Rhonda M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1725333094763
Johnny was very good to respond to my text and told me exactly when he would be here! Resolved my issues🤗 thank you very much
Debbie M,
Customer service response - We're delighted to hear about your positive experience with Johnny! Thank you for taking the time to share your feedback.
Sears Home Services on 1717634493609
Super knowledgeable. Fixed the problem straight away. Then cleaned the duct to outside. He showed me what the air flow “should” feel like. So now I know what’s good vs when it needs to be cleaned out again.
Karen A,
Customer service response - Thank you for your kind words! We're thrilled you found our service helpful and educational.
Sears Home Services on 1717136517570
Pleasure to work with technician
Randi J,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you had a positive experience working with our technician. We appreciate your feedback!
Sears Home Services on 1705036215061
He got the dryer fixed in no time. Had the part in his truck. Very Reliable.
Vickie K,
Great job, was quick to identify the problem and the solution.
Andy W,
Showed up early and ready to go. Got right to the problem and fixed my dryer. Yeah.
Patricia G,
Customer service response - Thank you for your review, Patricia! We're pleased to hear our technician was prompt and efficiently fixed your dryer.
Sears Home Services on 1753924717241
He didn’t do anything but turn on the broiler and oven. Said they work, please pay this window! The oven turns on and starts to warm up but then shuts off. He did not check if the oven would stay on. Frustrating and such a waste of money and time.
Deborah A,
Customer service response - We apologize for the incomplete assessment of your oven, Deborah. Please contact us directly so we can arrange for further assistance to resolve this issue.
Sears Home Services on 1757642254648
Super expensive for repairs. We were suspecting it was the roller wheels but the guy assured us it wasn’t, rather the roller belt. They tried to upgrade to the warranty plan that would be $150 cheaper that day and $50 a month after 30 days. After discussing we decided not to since we have had this warranty plan before and you end up paying all the money in but never getting the exact appliance only a base model that doesn’t match anything. So $400 later, a huge mess left behind and the dryer sounded horrific after the repair. Huge rackets when in use. We called Sears Home Repairs (A&E) immediately afterwards and they set up a return for the repair and assured us it would not cost us anything. Well, it was “one roller” that was gouged out as a result of the recent repairs that left it off track afterwards putting the unit together. So they would not take responsibility for the damages they caused & charged us an additional $125 for a part we looked up online that was $43! This is because we didn’t sign up for the warranty plan and this was how they got more money out of us! Please do not utilize this company. Use the local repair shop.
MR R,