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320 N Commerce St Reviews
Read reviews from customers who used our services at 320 N Commerce St
Total reviews
20
Average Rating
4.7/5
Naomi M,
Customer service response - Thank you for the amazing 5-star review, Naomi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781804437246
Kerri T,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758845902268
Morris B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754525796028
Carrie M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1752808587049
Very polite and personal. After repair was completed, tech verified machine was in proper working order.
Brian K,
Customer service response - Thank you for your review, Brian! We're pleased to hear our tech was polite and thorough in ensuring your machine was in proper working order.
Sears Home Services on 1750208100714
Tech went above & beyond.
Danna B,
Customer service response - Thank you for your review, Danna! We're thrilled to hear our tech went above and beyond for you.
Sears Home Services on 1750118221383
Jonny was well informed and professional. Enjoyed the experience...
Debbie D,
Customer service response - Thank you for your positive feedback, Debbie! We're happy to hear that Jonny was well informed and professional during your experience.
Sears Home Services on 1749770496144
Donna F,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1743988846483
Recommend Sears Service Repair and the Technician Johnny did an awesome job in explaining the issues and repair!
SB,
Customer service response - Thank you for your recommendation, SB! We're glad to hear that Johnny did an awesome job explaining the issues and repair.
Sears Home Services on 1736914999678
Great, professional service from Sear Service Technician Timothy!
Evelyn S,
Customer service response - Thank you for your positive feedback, Evelyn! We're delighted to hear you received great and professional service from Timothy.
Sears Home Services on 1732185795540
Kelley W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1725419688201
Rhonda M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1725333094763
Johnny was very good to respond to my text and told me exactly when he would be here! Resolved my issues🤗 thank you very much
Debbie M,
Customer service response - We're delighted to hear about your positive experience with Johnny! Thank you for taking the time to share your feedback.
Sears Home Services on 1717634493609
Super knowledgeable. Fixed the problem straight away. Then cleaned the duct to outside. He showed me what the air flow “should” feel like. So now I know what’s good vs when it needs to be cleaned out again.
Karen A,
Customer service response - Thank you for your kind words! We're thrilled you found our service helpful and educational.
Sears Home Services on 1717136517570
Pleasure to work with technician
Randi J,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that you had a positive experience working with our technician. We appreciate your feedback!
Sears Home Services on 1705036215061
He got the dryer fixed in no time. Had the part in his truck. Very Reliable.
Vickie K,
Great job, was quick to identify the problem and the solution.
Andy W,
Showed up early and ready to go. Got right to the problem and fixed my dryer. Yeah.
Patricia G,
Customer service response - Thank you for your review, Patricia! We're pleased to hear our technician was prompt and efficiently fixed your dryer.
Sears Home Services on 1753924717241
He didn’t do anything but turn on the broiler and oven. Said they work, please pay this window! The oven turns on and starts to warm up but then shuts off. He did not check if the oven would stay on. Frustrating and such a waste of money and time.
Deborah A,
Customer service response - We apologize for the incomplete assessment of your oven, Deborah. Please contact us directly so we can arrange for further assistance to resolve this issue.
Sears Home Services on 1757642254648
Super expensive for repairs. We were suspecting it was the roller wheels but the guy assured us it wasn’t, rather the roller belt. They tried to upgrade to the warranty plan that would be $150 cheaper that day and $50 a month after 30 days. After discussing we decided not to since we have had this warranty plan before and you end up paying all the money in but never getting the exact appliance only a base model that doesn’t match anything. So $400 later, a huge mess left behind and the dryer sounded horrific after the repair. Huge rackets when in use. We called Sears Home Repairs (A&E) immediately afterwards and they set up a return for the repair and assured us it would not cost us anything. Well, it was “one roller” that was gouged out as a result of the recent repairs that left it off track afterwards putting the unit together. So they would not take responsibility for the damages they caused & charged us an additional $125 for a part we looked up online that was $43! This is because we didn’t sign up for the warranty plan and this was how they got more money out of us! Please do not utilize this company. Use the local repair shop.
MR R,
