Appointment Lookup
802-552-4364
555 South Ave Reviews
Read reviews from customers who used our services at 555 South Ave
Total reviews
180
Average Rating
4.5/5
Tim the Technician is always great and explains the repair. The automated system needs to provide options to chat or speak with a human when messages do not make sense.
Myra W,
Customer service response - Thank you for your review, Myra! We're glad to hear that Tim is always great and explains the repair, and we appreciate your feedback on the automated system.
Sears Home Services on 1757297798855
Tim was very thorough, kind and professional. He took the time to explain what he was doing and left me confident that the issue was resolved.
Kathleen C,
Customer service response - Thank you for your review, Kathleen! We're glad to hear that Tim was thorough, kind, and professional, and that he left you confident in the resolution.
Sears Home Services on 1756081931361
My technician was friendly and knowledgeable. The one point of contention was the fact hat you can never get a live human being. My 1st appointment was canceled, not by me, and then rescheduled, which meant I had to call off work twice.
Carina M,
Customer service response - Thank you for your review, Carina! We're glad to hear your technician was friendly and knowledgeable, but we're sorry for the inconvenience with scheduling and communication. Please contact us directly so we can assist you further.
Sears Home Services on 1755741191360
Deborah N,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755044267822
Cindy C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1754639104109
Tim was great. Scheduled repair was completed within the expected time range with text messages to keep me informed.
Lawrence B,
Customer service response - Thank you for your review, Lawrence! We're glad to hear the repair was completed on time and that you appreciated the text updates.
Sears Home Services on 1754364923277
Todd was helpful and kind.
Tim A,
Customer service response - Thank you for your review, Tim! We're glad to hear that Todd was helpful and kind.
Sears Home Services on 1754279647580
Glen H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754280791172
Professional, thoroughly explained problems, very knowledgeable about maintenance package.
Karen F,
Customer service response - Thank you for your review, Karen! We're glad to hear our team was professional, knowledgeable, and thoroughly explained the problems and maintenance package.
Sears Home Services on 1753925004046
Great service
Peggy E,
Customer service response - Thank you for your review, Peggy! We're glad to hear you received great service.
Sears Home Services on 1753405755194
