555 South Ave Reviews
Read reviews from customers who used our services at 555 South Ave
Total reviews
169
Average Rating
4.6/5
Tim had to replace a few different parts. He accomplished each task thoroughly. The door dose not leak. Thank you for working on our washer it was a complicated job that needed attention from someone knowledgeable in this type of repair.
Anne W,
Customer service response - Thank you for your review, Anne! We're glad to hear that Tim thoroughly replaced the parts and resolved the issue with your washer.
Sears Home Services on 1758502518045
D B,
Knowledgeable and helpful
Leffler B,
Customer service response - Thank you for your review, Leffler! We're glad to hear our team was knowledgeable and helpful.
Sears Home Services on 1757643266081
Dave was great to work with.
Mai C,
Customer service response - Thank you for your review, Mai! We're glad to hear that Dave was great to work with.
Sears Home Services on 1757297159916
Tim the Technician is always great and explains the repair. The automated system needs to provide options to chat or speak with a human when messages do not make sense.
Myra W,
Customer service response - Thank you for your review, Myra! We're glad to hear that Tim is always great and explains the repair, and we appreciate your feedback on the automated system.
Sears Home Services on 1757297798855
Tim was very thorough, kind and professional. He took the time to explain what he was doing and left me confident that the issue was resolved.
Kathleen C,
Customer service response - Thank you for your review, Kathleen! We're glad to hear that Tim was thorough, kind, and professional, and that he left you confident in the resolution.
Sears Home Services on 1756081931361
My technician was friendly and knowledgeable. The one point of contention was the fact hat you can never get a live human being. My 1st appointment was canceled, not by me, and then rescheduled, which meant I had to call off work twice.
Carina M,
Customer service response - Thank you for your review, Carina! We're glad to hear your technician was friendly and knowledgeable, but we're sorry for the inconvenience with scheduling and communication. Please contact us directly so we can assist you further.
Sears Home Services on 1755741191360
Deborah N,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755044267822
Cindy C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1754639104109
Tim was great. Scheduled repair was completed within the expected time range with text messages to keep me informed.
Lawrence B,
Customer service response - Thank you for your review, Lawrence! We're glad to hear the repair was completed on time and that you appreciated the text updates.
Sears Home Services on 1754364923277