555 South Ave Reviews

i called this place because it had good reviews but honestly feel like i was scammed out of my money, the guy came barely did much to see what was wrong just went based off what we were saying and charged me 140$ to tell me it was the motherboard so i go buy one 200$ btw just for my washer to still not work!!!! guy swore that was the issue and i even asked him what to do if it still didn’t work and he said that would be the only thing wrong with it & it couldn’t be anything else !! i am not happy at all.

I feel like I was just scammed out of $137. Tech didn’t test anything he just turned the dryer on then told me it would cost $730 to repair. I highly suggest never using this company for anything Update: they reached out like they were gonna rectify the situation had me email them then nothing happened again I would not recommend them for any repairs because they are fraudulent

This is the most scamming company I have ever dealt with. Took my check for 129.00 to check stove and put on a stem to tne know which was broken. Part cost 24 dollars. He told me they keep the service call of 129.00 and I pay 350.00 plus the service call to have a simple stem to tne oven knob put on. Lord snd told me it was also tne igniter, but it was not. The stem broke that hold the knob because a friend turned the knob tne wrong way. I do be told me 250.00 for tne igniter and 350.00 for tne stem plus he keeps the 128.00 call. I called my bank to stop my check from the lying guy. If you are getting service in Akron ohio his name is John. Dead best scammers. Stay as far away from tbd as you can.

My experience with Sears Home Services was extremely disappointing from start to finish. First, it was difficult just to get an appointment scheduled. When the technician, Iljir Z., came to replace the heating element in my dryer, he damaged the dryer's display during the repair. To Sears' credit, they agreed to replace the display since their technician broke it. However, they refused to schedule the repair until both the replacement display and heating element were available. This process took approximately six weeks. I could not go without a working dryer for that long, so I hired another repair company to replace the heating element. That company charged only $250, half of Sears' $500 charge. Trying to contact Sears was equally frustrating. It was nearly impossible to reach a live person, and customer service was unresponsive throughout the process. When the technician finally returned to repair the display, he had damaged, I asked to speak with the supervisor he was talking to on the phone. The supervisor refused to speak with me, stating that he did not have time. This is not the Sears many of us remember from years ago. Between poor communication, excessive delays, higher pricing, and lack of accountability, I cannot recommend Sears Home Services. I would strongly encourage others to consider alternative repair companies.

Terrible experience yesterday and today: I used the website to get a quote for a repair. It had me enter my zipcode and address. I never made an appointment, I never confirmed ANYTHING. Today at work, somebody just went to my house. My wife was home. We were not expecting service. They guy is saying there is a $130 fee. I went online to look at my "order". They didn't have the right phone number or email address...because I never gave it to them. I tried calling, AI chat. I tried using the chat on the website...no place to talk to a real person. Awful awful awful feeling not being able to talk to a real person. I need an oven repaired, too! I would have loved this to have had a better outcome. But I am furiously trying to make sure we aren't charged, and can't talk to a single real person (I have been trying since 12:15 and it is 12:48.) UPDATE: A real person called me at the end of the day asking about how "our service visit" was. I said, we didn't receive service, because we didn't request service, and I spent a very long time trying to talk to a real person (this was 4 hours later). I mentioned the AI system both over the phone and on the website leaving absolutely no room for nuance when issues like this arrive and she said "welcome to 2027". She was generally sympathetic, taking great care not to apologize, and while this was a very frustrating experience, there is a pretty high likelihood we will still have to call them and schedule a visit, as no other places in the area work on our product. I would LOVE to tell a person what is wrong with our oven and the product number, so they don't come out just to say they can't fix it and charge us $130.

My LG dishwasher is not even seven months old. They have replaced it twice. Sears came out to try to fix issue “ It’s not draining so therefore it’s throwing a it’s not draining so therefore it is throwing an error code”. Repair Man did nothing still broke not draining. I would also like to add the fact that the appointment can’t be narrowed down to a 3 or 4 our window THE NIGHT BEFORE …….!!!!!! Is completely ridiculous, and unacceptable. I mean in this day and age with computers don’t you people make a schedule?

Could not speak to anyone on the phone. Had I been able to talk to someone it likely would have avoided a worthless service call at $129 to find out that they couldn't help. Also, provided information to their AI system which apparently wasn't sent on to the technician. And I expected that they would send someone who had some experience working on this manufacturer's cooktop (Bosch) since they collected the manufacturer name and model number during the online scheduling process.

They only provide an AI chatbot to talk to I couldn't get a hold of a real person great job losing a customer.