17271 Southpark Center Reviews

Read reviews from customers who used our services at 17271 Southpark Center


Total reviews

177


Average Rating

4.8/5

George was great!
September 02, 2023
Overall rating

George not only knows his stuff, but he's a great guy too! Talked to me about everything he was checking and doing which I appreciate a lot.

Jerry S,

Brunswick, OH
Professional and timely
September 01, 2023
Overall rating

Tim was prompt and professional. Explained everything thoroughly, along with all options of service.

Steve S,

Wadsworth, OH
Refrigerator works!!
September 01, 2023
Overall rating

Joseph was efficient and capable with my repair!! He was friendly, also. Thanks Joseph!

Lynne L,

N Royalton, OH
Dryer
August 29, 2023
Overall rating

Very professional! My dryer works again:) Thank you. Timely and efficient.

Mary G,

Brunswick, OH
Professional
August 28, 2023
Overall rating

Gerald was very professional. Previous technician ordered the wrong part that was sent to house. Not Gerald fault. He had to re-diagnose the correct problem. Once he gave us the price of the correct part, it was beyond what we expected. It was frustrating that the previous technician had little knowledge to diagnose the correct problem during the first appointment. We were advised that it would take another week or two to repair the dishwasher. We chose to do nothing as we were frustrated with the previous service call which was done by Vincent. Not being able to diagnose the correct problem the first go around is totally unacceptable. It left me with a feeling of a fly by night operation. Vincent also tried to upsell me a replacement motherboard to which I knew was working just fine. The overall issue was that the motherboard was not communicating to the control panel. I found the overall experience with this company to be lacking in customer care. I am currently waiting on a refund.

Mario P,

Medina, OH
KitchenAid Oven
August 26, 2023
Overall rating

Frank was exceptional. He was kind, friendly, and kept us informed throughout. We are so grateful for him coming into our home to help identify the issues with our oven. Great service and will definitely call again. This was our first time using this process and we will use it again and recommend to others.

Bryan K,

Strongsville, OH
Very pleased
August 23, 2023
Overall rating

Dwight was on time, pleasant, and helped me figure out my problem. He gave great advice, offered me a home appliance warranty, and guidance I to my next purchase. Thank you Dwight for the 5 Star service!

Sarah R,

Medina, OH
Service call
August 23, 2023
Overall rating

Very nice gentleman. Explained the process clearly. We were very pleased with him. Very professional!

Suzanne J,

Medina, OH
5
August 23, 2023
Overall rating

Service person was very good. Trying to communicate with Sears was terrible. Could not get a person to talk to with questions.

Delores S,

Copley, OH
On top of his game!
August 22, 2023
Overall rating

Confident, knowledgeable, highly efficient! The repair on the Kenmore range happened smoothly and all burners were in working order as Frank departed. Thank you

Dave S,

Medina, OH