17271 Southpark Center Reviews
Read reviews from customers who used our services at 17271 Southpark Center
Total reviews
177
Average Rating
4.8/5
George was great!
George not only knows his stuff, but he's a great guy too! Talked to me about everything he was checking and doing which I appreciate a lot.
Jerry S,
Brunswick, OHProfessional and timely
Tim was prompt and professional. Explained everything thoroughly, along with all options of service.
Steve S,
Wadsworth, OHRefrigerator works!!
Joseph was efficient and capable with my repair!! He was friendly, also. Thanks Joseph!
Lynne L,
N Royalton, OHDryer
Very professional! My dryer works again:) Thank you. Timely and efficient.
Mary G,
Brunswick, OHProfessional
Gerald was very professional. Previous technician ordered the wrong part that was sent to house. Not Gerald fault. He had to re-diagnose the correct problem. Once he gave us the price of the correct part, it was beyond what we expected. It was frustrating that the previous technician had little knowledge to diagnose the correct problem during the first appointment. We were advised that it would take another week or two to repair the dishwasher. We chose to do nothing as we were frustrated with the previous service call which was done by Vincent. Not being able to diagnose the correct problem the first go around is totally unacceptable. It left me with a feeling of a fly by night operation. Vincent also tried to upsell me a replacement motherboard to which I knew was working just fine. The overall issue was that the motherboard was not communicating to the control panel. I found the overall experience with this company to be lacking in customer care. I am currently waiting on a refund.
Mario P,
Medina, OHKitchenAid Oven
Frank was exceptional. He was kind, friendly, and kept us informed throughout. We are so grateful for him coming into our home to help identify the issues with our oven. Great service and will definitely call again. This was our first time using this process and we will use it again and recommend to others.
Bryan K,
Strongsville, OHVery pleased
Dwight was on time, pleasant, and helped me figure out my problem. He gave great advice, offered me a home appliance warranty, and guidance I to my next purchase. Thank you Dwight for the 5 Star service!
Sarah R,
Medina, OHService call
Very nice gentleman. Explained the process clearly. We were very pleased with him. Very professional!
Suzanne J,
Medina, OH5
Service person was very good. Trying to communicate with Sears was terrible. Could not get a person to talk to with questions.
Delores S,
Copley, OHOn top of his game!
Confident, knowledgeable, highly efficient! The repair on the Kenmore range happened smoothly and all burners were in working order as Frank departed. Thank you
Dave S,
Medina, OH